Land Rover Lynnwood
Lynnwood, WA
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Excellent cutomer service The service department here is very excellent. Very willing to work with customers, accepts custom requests, helpful explanations, etcetera. Some mino The service department here is very excellent. Very willing to work with customers, accepts custom requests, helpful explanations, etcetera. Some minor mistakes and non-resolved issues occurred, however, they are more than eager to make things right. Over-all, this shop does very fine work and as a happy customer, I will only be bringing my Jags here. More
Great Overall Experience Sales Team and Finance Team made the purchase of a new Velar relatively painless. Great delivery experience, friendly staff, attentive to needs and go Sales Team and Finance Team made the purchase of a new Velar relatively painless. Great delivery experience, friendly staff, attentive to needs and good at following through. Highly recommended. More
Professionalism Blanca (finance) and Jay (sales specialist) were wonderful to work with on the purchase of my F-Pace. Jay got to work early on a Sunday to ensure my Blanca (finance) and Jay (sales specialist) were wonderful to work with on the purchase of my F-Pace. Jay got to work early on a Sunday to ensure my vehicle was ready for me. The finance aspect was just as smooth. There were a couple of communication issues after my purchase (confusion between physical and mailing address), but all was worked out just fine. I can't thank them enough for the ease of the process. More
Solving problems Had a tire problem and as usual Jaime was able to address the issue and get me on my way in a timely manner. Thanks Had a tire problem and as usual Jaime was able to address the issue and get me on my way in a timely manner. Thanks More
Fabulous from start to finish! Taylor was amazing, I would gladly provide a testimonial for LR Seattle to use. Working in the customer service industry I know how valuable it is to not have unwanted su I would gladly provide a testimonial for LR Seattle to use. Working in the customer service industry I know how valuable it is to not have unwanted surprises. There weren't any & the process was smooth and pleasant from beginning to end! More
Clean car!!! Bought a super nice cadillac cts-v coupe with super low miles. It was in great condition and well taken care of. Everyone is nice here and professiona Bought a super nice cadillac cts-v coupe with super low miles. It was in great condition and well taken care of. Everyone is nice here and professional. More
Great job Jaime! Jaime and Nadia give great customer service! They make the service department great! My car looked brand new after it got detailed! The detailers did Jaime and Nadia give great customer service! They make the service department great! My car looked brand new after it got detailed! The detailers did a great job! More
Easy transaction. It was my first time buying from Land Rover Seattle. I had one of the Best experiences. The negotiation process made easy and with utmost amount of It was my first time buying from Land Rover Seattle. I had one of the Best experiences. The negotiation process made easy and with utmost amount of respect and friendliness displayed by Andy (sales manager) and my sales person Tim. Also Dimitri’s (sales manager) Courteous treatment of customer is very commendable. Mel’s attention to detail and at finance made that process pleasant. The condition of the dealership is very clean and impressive. I traveled from Tacoma and was well worth it. More
Just poor, Time and Time again Most recently they did not have a loaner car for me to take and I had to basically beg to get an unwashed one for a few hours, they forgot to reset my Most recently they did not have a loaner car for me to take and I had to basically beg to get an unwashed one for a few hours, they forgot to reset my service dash alarm, did not have a tech to diagnose my eco start/stop not functioning, and could not tell me why my tire pressure system fault alarm was displayed. They just said we don’t know and closed out my service. I live 3 hours away and expect better service from Jaguar. Not to mention this was around $800 for this poor service. Who knows what else they forgot. My last service before this one they could not find my tire pressure system issue either, did not seem to care. It’s just pathetic what they charge and what level of service you get for that money. More
Just a big happy family! This was my first time visiting this location and they made me a fan! Awesome experience through and through. Arrived expecting to be greeted by a sli This was my first time visiting this location and they made me a fan! Awesome experience through and through. Arrived expecting to be greeted by a slimy salesman and couldn't have been any different. Instantly Jay came out, in the pouring Seattle rain, and made sure we were comfortable. Any request or question, he knew and even had us wait in one car as he drove around another to park it right behind us so we didn't need to walk in the rain. Class act. The whole team at Land Rover Seattle was like a big family and not only did they make the whole process quick and simple, but also had fun in the process. I would highly recommend anyone looking for a Jag or Land Rover to go here over Bellevue or elsewhere. PS - Mel is a blast, unlike a normal finance manager. Highly recommended. More