Land Rover Lynnwood
Lynnwood, WA
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Drop off for service Jaime Gunman is constantly in communication with in regards to getting an issue taken care of with my Rang Rover Sport. He is always ready to greet m Jaime Gunman is constantly in communication with in regards to getting an issue taken care of with my Rang Rover Sport. He is always ready to greet me as I arrive and gets my car into service fast! More
Efficient and Professional It is so nice to walk into a dealership and be treated with courtesy, professionalism and a Smile-Thank you Jay Harris for providing that and for maki It is so nice to walk into a dealership and be treated with courtesy, professionalism and a Smile-Thank you Jay Harris for providing that and for making me feel at ease. More
jaime I was pleased that Jaime was my contact as he was last year for my service appt. He is helpful and tries to make sure that the customer is fairly and I was pleased that Jaime was my contact as he was last year for my service appt. He is helpful and tries to make sure that the customer is fairly and honestly treated. VERY APPRECIATED. More
Such a pleasant experience! Everyone I encountered in the service department was so friendly and helpful! Ryan was particularly kind and worked hard to make sure I was satisfied. Everyone I encountered in the service department was so friendly and helpful! Ryan was particularly kind and worked hard to make sure I was satisfied. Thank you Jaguar! More
First Class Service I hand not had the best service experience at another dealer so when my car needed service I decided to try Jaguar of Seattle. Jaime was my service a I hand not had the best service experience at another dealer so when my car needed service I decided to try Jaguar of Seattle. Jaime was my service advisor. Not only was it faster and easier to schedule my appointment, but Jaime made me feel like a valued customer and that he was interested in me and keeping my business. Jaime was also able to give me accurate information about my vehicle's service needs, again, something the previous dealer did not. My car was returned to me in pristine condition, again, something that did not happen at a previous dealer. Overall I found Jaime to be professional, knowledgable, courteous and friendly. I will be brining my car back to Jaime at Jaguar of Seattle; the drive is a lower, but the first class service is worth it. More
Excellent Experience Jay made the entire car purchasing process a pleasure! A very nice person, truly professional and respectful of time constraints. Lynnwood seemed lik Jay made the entire car purchasing process a pleasure! A very nice person, truly professional and respectful of time constraints. Lynnwood seemed like a long drive from Olympia but I'm so glad I did it, well worth the drive. But to prevent me from trying to figure out how to get back and pick up the car (I was not trading a car in) they offered to deliver it to my home! That is service, above and beyond. Thank you, Jay and Jared, for bringing my beautiful car to me, I LOVE it. More
2011 LR4 21k service +extras Service completed on time and very professionally. Also had a small scrape on the rear bumper repaired which disappeared. For some reason, the rear Service completed on time and very professionally. Also had a small scrape on the rear bumper repaired which disappeared. For some reason, the rear brake pads and rotors required replacing at only 21k miles??? Doesn't say much for Land Rover's endurance. More
Friendly yet Efficient and professional. I always feel like Ryan always goes far and beyond to ensure my car is safe for me to drive when I call in with any concern. That gives me peace of mi I always feel like Ryan always goes far and beyond to ensure my car is safe for me to drive when I call in with any concern. That gives me peace of mind always. A few examples, a tiny leak of antifreeze but big enough make a damage, double checking with my oil changes when done somewhere else. Among others. Errors or defects were found fixed. once at the center the services are always done quickly to get me going with my day. The loaner car or the enterprise rental services options are always very helpful. More
Great Customer Service for an Immediate Issue I really appreciated Eric's professional manner when dealing with an immediate issue with my Range Rover Sport. I have owned two LR3's and now a Range I really appreciated Eric's professional manner when dealing with an immediate issue with my Range Rover Sport. I have owned two LR3's and now a Range Rover Sport. I have always done my service at the Bellevue location so Eric had never worked with me prior to the day I called. I actually decided to got to the Lynwood location due to the more positive Yelp reviews vs. Bellevue. Eric had a high sense of urgency when helping me, he really did a good job of prioritizing the issue with my vehicle given it could not be driven (door latch on driver side stopped working). While my car was in the shop, he kept me informed with text and email communication. The work was completed in less than two days and Eric was able to provide me with a rental which made life much easier. As a result, I will never go back to Bellevue and I have made it a point to let others, who own a Land Rover, to service their vehicle Lynnwood. BTW, it should be pointed out that I only had some of the work done at the Lynwood Shop --- my vehicle has 54K miles and is out of warranty. I was able to get ~60% of the work done at another shop for much less (they also use OEM parts). However, Eric is not responsible for the costs associated with the shop so I still value what Eric was able to provide and highly recommend the Lynwood Service Shop to anyone with a Range Rover, especially if it is still under warranty. More
Really take care of you My car has problems. What they thought was a quick simple repair turned into something far more. Since it would take longer than they said they got me My car has problems. What they thought was a quick simple repair turned into something far more. Since it would take longer than they said they got me a car to drive at no extra charge - not places would do that I’m sure! Other plus points include great coffee and snacks which they practically insist that you take as much of as you can! A+ More