Land Rover Jaguar Van Nuys

Eric Felder We recently purchased a Jaguar w/Eric Felder, in all my years of purchasing cars, this was the easiest transition for our trade to our new. I spoke w/ We recently purchased a Jaguar w/Eric Felder, in all my years of purchasing cars, this was the easiest transition for our trade to our new. I spoke w/Eric, set an appointment, bought a car. Eric's customer service, knowledge and patience was pure excellence and I'm not easy to please, but he pushed past all my reservations and I'm a happy customer, I'm honored to be a part of the Galpin family! More

There is no other place to go to buy high end quality cars! The absolute best car buying experience of my life. My sales person (Andrew Aul) was kind, knowledgeable and exceptionally good at his job! The best! The absolute best car buying experience of my life. My sales person (Andrew Aul) was kind, knowledgeable and exceptionally good at his job! The best! More

Excellent dealership, top-notch sales associate(s) We needed an inexpensive, small to medium-sized entry-level car for my wife. Not finding what we were looking for, we decided to look for a Jaguar ag We needed an inexpensive, small to medium-sized entry-level car for my wife. Not finding what we were looking for, we decided to look for a Jaguar again; this time the new XE. This would be my fourth Jaguar in 27 years; I am very happy with my current, 232,000-mile Jaguar XJ8. (I typically get my cars when the model comes out and drive these for 10-13 years or 215,000-250,000 miles). We decided on the XE, because it was reasonably priced and had great reviews. Since I could not locate the color my wife likes locally (we did an on-line search), we decided on Galpin. I have always had good experiences when buying Jaguars, but found the experience at Galpin to be “exceptional”. Our sales associate was Vauhgan Taylor. Vaughan was the perfect person to help us acquire an English car. He is very much in-tune with, and excited about, the product and is very knowledgeable. More importantly, he also is very patient. We felt as if we were the only people in the world. The XE became an F-Pace, as this was a “more practical shopping vehicle”. Vaughan then took us for a spin in an F-Pace. I was surprised that it felt more like a sports car than an SUV; convinced this was the right car for her, we needed to find a color she liked. After looking at every F-Pace on the lot, we decided on the F-Pace S in the showroom; it had everything she liked. Vaughan did a great job guiding us, but in the end, it was my wife who made the decision. What I really liked is that there was no pressure at any time. The fact that we could explore at our own pace resulted in us selecting a vehicle that better fits our needs; although it went from an entry-level to a top of the line vehicle, we are very happy with our decision and with our experience at Galpin. We decided to pick up the car the next morning, as it was rush hour. Pablo helped us get everything ready and programmed. During our time at Galpin, we had brief interaction with other associates; everyone was very professional and courteous. We received a follow-up call from Vaughan, making sure we were happy and making us aware of additional service features. Overall a very good experience. More

Best experience with Justin Permijo I have recently enjoyed a most pleasant experience with a friendly, knowledgeable, responsive and expedient Sales representative - Justin Permijo. He I have recently enjoyed a most pleasant experience with a friendly, knowledgeable, responsive and expedient Sales representative - Justin Permijo. He had made buying a car an easy, fun and unexpectedly pleasant process. I feel that I've made a lasting friend who will support my post-acquisition needs for as long as I own my Galpin vehicle!!! More

Fantastic Service! I dealt with Andrew Aul over the course of my car buying experience. He was friendly, helpful, and knowledgeable from beginning to end. 10/10 would re I dealt with Andrew Aul over the course of my car buying experience. He was friendly, helpful, and knowledgeable from beginning to end. 10/10 would recommend. I will definitely buy from him again in the future. More

Great Experience Vaughan was great ! So helpful. He made sure I was able to get my dream car . Everyone at the dealership is so nice. Make sure to ask for Vaughan he Vaughan was great ! So helpful. He made sure I was able to get my dream car . Everyone at the dealership is so nice. Make sure to ask for Vaughan he is the best! More

DEAL WITH LANA KRIZKI AND JUSTIN P.!! SUCH A PLEASURE DOING BUSINESS WITH LANA KRIZKI AND JUST P. CAN'T THANK THESE 2 ENOUGH FOR THEIR HELP. VERY GENEROUS AND HELPFUL WHEN IT COMES TO PRIC SUCH A PLEASURE DOING BUSINESS WITH LANA KRIZKI AND JUST P. CAN'T THANK THESE 2 ENOUGH FOR THEIR HELP. VERY GENEROUS AND HELPFUL WHEN IT COMES TO PRICING AND GETTING YOU IN THE RIGHT CAR AT THE RIGHT PRICE. THEY WILL WORK AROUND THE CLOCK TO MAKE YOU HAPPY. I PERSONALLY GUARANTEE THIS. GO SEE THEM WHEN YOU ARE AT GALPIN PREMIER PROMISE YOU WONT BE DISAPPOINTED. More

Eric Felder was great I bought a 2017 Jaguar XE from Galpin Premier about a month ago. After my experience there, I felt the need to write a brief review. Eric Felder is by I bought a 2017 Jaguar XE from Galpin Premier about a month ago. After my experience there, I felt the need to write a brief review. Eric Felder is by far the most amazing car sales executive I've ever been in contact with. He assisted me in finding the right vehicle for my daughter for her first car. He assisted my wife in moving from an SUV, which she loved, to a sedan that, even after about 4 months, still finds a way to bring it up in conversation as often as she can. He got my son his first new car. Every instance of working with Eric, it was as if he was selling your very first car to you. Every member of the Galpin staff, was amazing. Karren, Eric's manager, Jeremy Guller, Sales Manager to the ladies at the front desk were fantastic. Thank you, Eric Felder. Thank you, Galpin. More

Best Sales Consultant I have purchased nearly 25 new cars over time and dealt with at least as many sales people. Eric Felder at Galpin Jaguar is the best I have encounter I have purchased nearly 25 new cars over time and dealt with at least as many sales people. Eric Felder at Galpin Jaguar is the best I have encountered. He has a very detailed knowledge of the product but more important a very high EQ (emotional quotient). The car sale process is never easy and rarely if ever enjoyable. Eric helped make it enjoyable for me. More

Red to Silver When I walked into Galpin Volvo today I wasn't sure what car I had decided on but I was sure of the color, Red, I always have red cars following in my When I walked into Galpin Volvo today I wasn't sure what car I had decided on but I was sure of the color, Red, I always have red cars following in my fathers footsteps. I had been to 2 other dealers looking at several different kinds of cars. I knew I was interested in a Volvo but not sure what model so that's what I came in to do, to test drive a Volvo. After finding out the cars I liked didn't come in red, I was ready to walk but that's when our sales person, Justin Permijo stepped up to the plate. He asked questions about my needs and wants, talked about the other makes of cars that were also available in red, but also told me about other deals that were too good to pass up. After having me test drive the car I ultimately bought, he gave me a deal I was could not say no to. I learned even I could be happy changing my mind and loving a silver car. Justin was helpful, friendly, accommodating and just plain great on a very long and stressful day. Thanks Justin, I'll definitely come back to Galpin for any future car purchases. Happy silver Volvo car owner More