Land Rover Huntington

All staff members in the service department that I had encountered were friendly, courteous, knowledgeable and professional. I left the dealership with a great sense of satisfaction. encountered were friendly, courteous, knowledgeable and professional. I left the dealership with a great sense of satisfaction. More

They truly rip people off. We asked repeatedly that the They truly rip people off. We asked repeatedly that the old parts be given back to us so we could double check the diagnosis. The service advisors l They truly rip people off. We asked repeatedly that the old parts be given back to us so we could double check the diagnosis. The service advisors lied stating that we never requested them. The dealership conveniently threw them away. We also had to call repeatedly trying to track down parts that we paid for but never received! Do not use this dealership for service. Buyer beware! More

I was very pleased with my experience at Land Rover Huntington. Personnel were very courteous, professional and supportive of the fact that my purchase was intended to create a surprise to my wife. Mr. Huntington. Personnel were very courteous, professional and supportive of the fact that my purchase was intended to create a surprise to my wife. Mr. Lazo demonstrated good knowledge of the product, and was very helpful also in terms of arrangement with insurance, delivery and making it a very succesful surprise. More

Land Rover Huntington is a dealership that provides excellent customer service. The sales guide that helped us, Kevin Sharkey did an excellent job. He explained everything very well and was extremely e excellent customer service. The sales guide that helped us, Kevin Sharkey did an excellent job. He explained everything very well and was extremely educated. More

I went to replace the fog lamp and checked for an estimate for replaceing rear brake pad and rotor. I had a loaner and the car was ready so I went to pick up my car and returned the loaner car. T estimate for replaceing rear brake pad and rotor. I had a loaner and the car was ready so I went to pick up my car and returned the loaner car. They told me that to replace rear brake pad and rotor would be almost $1100. It seemed too much for me so I called Nassau Auto and gave them my car vin# and they told me it would be $560 factory dealer part which incude rear brake pad/sensor/rotor/ labor. I couldn't believe the difference. Of coarse I did not replace them at the dealer. Another thing was that when I was parking my loaner car there was first parking space in front of service dept. But I noticed there was a rubber construction cone sticking inside the parking drive space so I knew I wasn't going to have enough space to park. So I drove far to the right side of the parking space and the side walk ripped the loaner car's tire. They charged me $294 for the whole tire and I was so shocked and amazed. I showed the rep Kimberly the cone on the parking space and she agreed with me and talked to the Manager . His name is Paul and he said I have to pay the whole amount. I wanted to take the loaner car myself to Nassaw Auto, but the dealer said they have to replace it right there. I was in corner of it where I just had to pay. Because they put the cone inside the parking space, I couldn't park the right way. I took a picture of the cone and the parking space, but it wasn't available to put up here. I told Kimberly that I am not going to come back for any service at that location. I feel the manager, Paul should ve walked himself to see the cone and try to compensate the cust so that cust would come bk. I was very dissatisfied!!!!!! I bought my car at that location. Broke, June More

SALES PERSON ONLY TRY TO SELL THE CARS THEY HAVE IN THE STOCK SO HE NEVER TELL YOU CHOICE OF THE OPTIONS ON THE CAR. HE SOUND VERY POLLATE BUT THAT IS TRICK BECAUSE HE ONLY TELL YOU GOOD THINGS ABOUT OPTIO STOCK SO HE NEVER TELL YOU CHOICE OF THE OPTIONS ON THE CAR. HE SOUND VERY POLLATE BUT THAT IS TRICK BECAUSE HE ONLY TELL YOU GOOD THINGS ABOUT OPTIONS. I BOUGHT NEW CAR IN THIS DEALERSHIP FROM MR. JOHN KIPP. I COMPLAINED ABOUT THIS CAR TO THEM BUT THEY TOLL ME TO TRICK THE INSURANCE SO I CAN CLAIM FROM INSURANCE RATHER THAN THEY FIX THEM. SALES SUPERVISOR(SHE)TOLL ME SAME THING TO ME TO LIE TO INSURANCE COMPANY SO I TOLL THEM I WILL NEVER DO THAT TO MY INSURANCE. THEY DO NOT WANT TO LOOSE PENNY BUT LIE TO INSURANCE COMPANY TO SATISFY THEIR CUSTOMER WITH INSURANCES MONEY THAT IS WHY WE PAY VERY HIGH INSURANCE PREMIUM. More

Worst customer service!!!!!! My Car has problem but Worst customer service!!!!!! My Car has problem but naver naver naver fix correctly and he don't care. Don't go to that sales person. Worst customer service!!!!!! My Car has problem but naver naver naver fix correctly and he don't care. Don't go to that sales person. More

I travel five hours each way to buy a car with "no defects" The car had a dent and suspension was defective. I have had a hard time getting my money refunded. Buyer beware. defects" The car had a dent and suspension was defective. I have had a hard time getting my money refunded. Buyer beware. More