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Jaguar Land Rover Houston Central - Service Center

Houston, TX

4.6
82 Reviews

82 Reviews of Jaguar Land Rover Houston Central - Service Center

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October 07, 2019

Working with Jay Favorite is the best! I've owned my Range Rover for 5 years, and Jay Favorite has been my service advisor most of that time. He's always responsive, professional and does More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Mar 25, 2020 -

Land Rover Houston Central responded

Robin, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Jay at Jaguar Houston Central. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2019

Happy with service! James Ivanov has been on top of trying to solve a persistent connectivity issue with my cell phone which is finally addressed! He is polite and helpf More

by Baxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ivanov
Mar 25, 2020 -

Land Rover Houston Central responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2019

After my automobile was repaired I asked for technical help with GPS and other systems I had not mastered since purchasing my range rover. I was then introduced to Tumi. Tumi sat in my car with me and ans More

by Jeri
Recommend Dealer
Yes
Employees Worked With
Tumi Akingbade
Mar 25, 2020 -

Land Rover Houston Central responded

Jeri, we're happy you found our staff to be so supportive during your experience here at Jaguar Houston Central. We look forward to your next visit! Take care!

October 06, 2019

Luxury cars and luxury service The management (Jason Lacher), sales team and the service department (especially Michael Quinones) have continually surpassed my expectations. I am o More

by mm93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael quinones - 5 star, Donna Watkins
Mar 25, 2020 -

Land Rover Houston Central responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 26, 2019

Repaired back up camera My back up camera was misaligned after a trip to the car wash. James Ivanov, my service advisor scheduled the repair within 2’days of my call. The car More

by Horse mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ivanov
Mar 25, 2020 -

Land Rover Houston Central responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 13, 2019

Service and Sales are amazing! Service is incredible. I worked with Kris Z., he did everything to a T to assist me. The whole department is superb! They went above and beyond to m More

by jennifergoode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Zaire, Ricky McQuillin, Ivonne Nguyen
Mar 25, 2020 -

Land Rover Houston Central responded

Jennifergoode, we're happy you found our staff to be so supportive during your experience here at Jaguar Houston Central. We look forward to your next visit! Take care!

September 10, 2019

This service was 2 in 1 My vehicle received its annual maintenance check while the Auto Stop mechanism was repaired. I received a loaner without having to deal with a lot of More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James I. and Juan
Mar 25, 2020 -

Land Rover Houston Central responded

Hi Faye, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jaguar Houston Central

September 09, 2019

Range Rover Service I have over the last 15 years owned a number of land rover and range rovers and have used this garage for all new purchases and servicing . The serv More

by John Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 25, 2020 -

Land Rover Houston Central responded

John Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Houston Central! We look forward to your next visit! Take care!

August 28, 2019

Gear shiftier The Range Rover has been in 2-3 times to correct the gear shiftier. Shiftier sticks in low gear. Stopping the vehicle and turning off seems to be t More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nestor Delgado
August 23, 2019

2016 Land Rover Range Rover Dealer and Vehicle review Land Rover has an exceptional product but Zero customer service. I have owned many cars in my 49 years and never has a car blow an engine at 70,000 m More

by karo666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter
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