Jaguar Land Rover Houston Central - Service Center

I definitely recommend Michael Quinones! (Service advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best cu advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best customer service in Houston, and everyone is wearing a mask for everyone’s protection. Great dealership! More

Best service department I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service repr I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service representative and he is the absolute best. I highly recommend this dealership and Michael. More

Annual Service plus routine maintenance Jay Favorite is my service representative and he was very clear and concise on what needed to be done and what was optional and could be taken care of Jay Favorite is my service representative and he was very clear and concise on what needed to be done and what was optional and could be taken care of at a later date. He did not try to up sell on unneeded service items. The work was done on a timely basis as I was told at the drop off meeting. I received two phone calls from Mr. Favorite to keep me up to date on the status of the work. I would recommend Mr. Favorite and the dealership for high quality and timely service. More

Made the repairs requested & did so on a timely basis. Once my vehicle is @ the dealership, they always do a thorough job. My only complaint is that every item I need addressed requires an appointment & t Once my vehicle is @ the dealership, they always do a thorough job. My only complaint is that every item I need addressed requires an appointment & those are usually @ least a week out. More

Nestor is the best.Efficient. Calm. Knowledgeable.We do Nestor is the best. Efficient. Calm. Knowledgeable. We do everything by text. So EASY. Would recommend Nestor to anyone seeking experience and knowl Nestor is the best. Efficient. Calm. Knowledgeable. We do everything by text. So EASY. Would recommend Nestor to anyone seeking experience and knowledge. He’s the best. More

Best dealership and service in Houston. Always take care of me. Went in for an oil change and was given a free wash to my range rover. JAY FAVORITE was very helpful on tips to keep my SUV on the road and ou of me. Went in for an oil change and was given a free wash to my range rover. JAY FAVORITE was very helpful on tips to keep my SUV on the road and out of the shop. More

Great Service! I purchased my Range Rover Sport at this location, and they have performed every service it's ever had. Jedidiah Favorite is my service advisor, and I purchased my Range Rover Sport at this location, and they have performed every service it's ever had. Jedidiah Favorite is my service advisor, and he has never steered me incorrectly. He always pleasant, accommodating and best of all, spot-on with his recommendations. More

Excellent customer service location with exceptional service This Land Rover location has always taken care of every single aspect of any service on my Range Rover that was needed. The staff are exceptional in t This Land Rover location has always taken care of every single aspect of any service on my Range Rover that was needed. The staff are exceptional in their efforts to provide excellent customer service, service bay work and loaner vehicles. Thank You !! More

Fantastic Service! Mike was fantastic! I found it very comforting that I could reach out to Mike directly for updates and questions. He kept me posted on the entire pr Mike was fantastic! I found it very comforting that I could reach out to Mike directly for updates and questions. He kept me posted on the entire process, every step o the way. I highly recommend! More

Off their game a bit I've had my Jaguar since 2017 and up until recently their service has been 5-star. They are going through a dealership remodel so my last annual serv I've had my Jaguar since 2017 and up until recently their service has been 5-star. They are going through a dealership remodel so my last annual service was not provided to the standard I've experienced in the past. Luckily for me I had one service advisor that was able to jump in as the advisor assigned to my service just didn't seem to be available to me. I hope this is not a trend. More