Land Rover Houston Central

Title: Land Rover Houston Central Dealership: A Shockingly Negligent and Unreliable Establishment Rating: ★☆☆☆☆ Prepare yourself for a cautionary tale of incompetence and deceit at Land Rover Shockingly Negligent and Unreliable Establishment Rating: ★☆☆☆☆ Prepare yourself for a cautionary tale of incompetence and deceit at Land Rover Houston Central Dealership. This review serves as a stern warning to anyone even considering setting foot in this den of ineptitude. Brace yourself for an account of my truly abysmal experience that left me seething with anger and disbelief. Let's start with the audacious claim they make about conducting a meticulous 100-point inspection. What an absolute sham! It's clear that their so-called inspection was nothing more than a half-hearted glance-over, as my recently purchased vehicle suffered from a whopping $2,000 worth of motor damage within a measly 30 days. How can they have the audacity to assure customers of a vehicle's immaculate condition when it's riddled with glaring issues? Their dishonesty knows no bounds. But the deceit didn't end there. Oh no, there's more. I had to endure the shock of finding out that the rotors and brakes were in dire need of replacement, costing me an additional $800 out of my own pocket. These so-called "experts" apparently missed this critical problem during their "exhaustive" inspection. What a farce! It's either their incompetence is monumental or they intentionally concealed the extent of the vehicle's deficiencies to make a quick buck. Naturally, I reached out to the dealership to voice my concerns. However, my pleas for assistance were met with an initial bout of silence. They clearly have no regard for customer satisfaction or basic decency. It took persistent badgering on my part to elicit any kind of response. This level of blatant disregard is utterly despicable. To make matters even worse, the spineless salesman I initially dealt with had the gall to promise that he would speak with the manager about repairing the vehicle. But guess what? The general manager, the supposed authority figure at Land Rover Houston Central Dealership, outright refused to provide any form of service for the shambles they sold me. This is not just incompetence; it's an outright insult to customers' intelligence. Let it be known that Land Rover Houston Central Dealership is an establishment that thrives on deception and apathy towards its customers. I implore you, dear reader, to spare yourself the anguish and financial burden by staying as far away from this sorry excuse for a dealership as possible. Trust me when I say that the promises they make are as empty as their souls. They care more about squeezing every last penny out of unsuspecting buyers than ensuring a quality product. In conclusion, my experience with Land Rover Houston Central Dealership has left me livid and disillusioned. I will never set foot in their showroom again, and I urge you to follow suit. Save yourself the agony, the frustration, and the bitter taste of regret by seeking out a reputable dealership that actually values its customers. Don't fall victim to Land Rover Houston Central Dealership's deceitful practices and complete lack of accountability. More

Not a good dealership to buy from . Sold me a 2016 range rover evoque. That had a bad timing chain Sold me a 2016 range rover evoque. That had a bad timing chain More

Leased a new jaguar. Zach was very helpful throughout the process. Would highly recommend working with Zach and this dealership again. Zach was very helpful throughout the process. Would highly recommend working with Zach and this dealership again. More

I really had a good experience buying a Land rover Discovery. Anastasia Fitz guided me to the process which made it very easy and fun. She took the time to show me all various available vehicles and e Discovery. Anastasia Fitz guided me to the process which made it very easy and fun. She took the time to show me all various available vehicles and explains the various features, making it very easy to make the decision. She did a great job and highly recommend to look for her. The purchase experience was very good and really enjoy it. More

This was the best car buying expertise that we ever had. Elton and Cory were the best to work with. We will be back for another care and pass it on to our friends. Elton and Cory were the best to work with. We will be back for another care and pass it on to our friends. More

Ignore my last review. The GM called and apologized as well as issuing a partial refund. All’s well that ends well. The GM called and apologized as well as issuing a partial refund. All’s well that ends well. More

In the last 20+ years of experience with the Land Rover brand, my recent purchase with Land Rover Houston Central was THE VERY BEST purchasing experience I've ever encountered. Challenged with time constra brand, my recent purchase with Land Rover Houston Central was THE VERY BEST purchasing experience I've ever encountered. Challenged with time constraints, I needed to be in and out quickly and efficiently with a great vehicle. Trevor Hanes, was hands-down the very best sales professional I have ever done business with and was able to source exactly what I needed. He facilitated an easy, professional, and pain-free purchasing process. The efficiency and ease of the process didn't slow down when I was handed over to Corey Pitre to finalize paperwork. Corey was more than I could have asked for and made the paperwork process quick and enjoyable. I was in and out of the dealership within the hour and the car was ready for pickup at the end of my business day. Corey Christman, director, is running an exceptional team at Land Rover Central--ensuring the Central Houston location is second-to-none for Land Rover dealerships in Houston. I will most definitely return to Land Rover Central for every purchase. More

I took my car for routine maintenance and they took my car for a joy ride over 200 miles. The service center used to descent, but apparently has hit rock bottom. I tried contacting the Service Manager, bu car for a joy ride over 200 miles. The service center used to descent, but apparently has hit rock bottom. I tried contacting the Service Manager, but kept being put on hold. This is some shady business. DO NOT TAKE YOUR JAGUAR HERE!!! More

In my opinion, the most greed that I have ever experienced by a car dealer at Land Rover Houston Central. We were leasing our 9th Land Rover when: 1. 10/20/21- Sales Manager gets approval from h experienced by a car dealer at Land Rover Houston Central. We were leasing our 9th Land Rover when: 1. 10/20/21- Sales Manager gets approval from her GM to sell car and puts our name on it. 2. 11/13/21 - Sales Manager agrees on price, paying full MSRP as well as Full Lease Mark up in the back. She sends me the credit application to fill out as the vehicle will be arriving any day now. 11/17/21 - Approved on lease. 780+ credit score, vehicle still not in yet. 11/19/21 - I get a call that the car arrived, but Gerald Cardenas wants me to now trade in a vehicle the morning of our vehicles arrival. Not the bank, but Gerald Cardenas. Sales Rep tells me that people are paying $20K over MSRP and that I will now be paying $10K over. 11/19/21 - 11/22/21 - Reach out to both Gerald Cardenas and Vanessa Ramos multiple times, and have yet to hear back from either of them. I understand the market may be scarce right now. In my opinion it cannot be standard business practice now for Land Rover Houston Central to run your credit, once you are backed into a corner, start changing the terms. Don't count on getting your incoming car for your agreed upon price with this market. More