Land Rover Houston Central

Best shopping experience and best deal in town. My experience purchasing a 2017 Range Rover was an exceptionally good experience. Donna Watkins’ ‘no pressure’ style is why I keep coming back. These My experience purchasing a 2017 Range Rover was an exceptionally good experience. Donna Watkins’ ‘no pressure’ style is why I keep coming back. These vehicles sell themselves. I did have questions and they were all answered. The approval process took a few minutes. I left for 2 hours and when I returned, it was detailed and ready to go. More

The worse service department jaguar central Recently my car displayed change Brake pads. Soon I took my vehicle in for service. I have a 2011 Jaguar xf.. with only 44,471 miles. They gave me a Recently my car displayed change Brake pads. Soon I took my vehicle in for service. I have a 2011 Jaguar xf.. with only 44,471 miles. They gave me a quote of 5,972 32 . First sentence (FRONT BRAKE PADS AND ROTORS WITH SENSOR, INNER PADS WORN BELOW SPEC.) Basically the pads WORN on the front.. I sent a email saying just replace the pads on front. The service manager calls and said that he would send me out a new quote. The new quote said the spec on the front rotors were within code so they could install the pads only.but would change rotors and pads for 645.00 I replied to email only front pads. I also ask for a new quote for pads only. I received a phone call from Gloria saying my car was ready and the price was 621.00 I asked question why it 621.00 for pads .Before hanging up she replied talk with service manager.. He calls and threaten to take the new pads off and cut ties with me.. He claim he made mistake on the email. They couldn't change the back because rotors under spec and the car unsafe to drive on the back. But willing to place the old pads back and allow me to drive away. I ask to speak with manager. He stated I'm the manager. Everybody has someone above them. He finally gave me a name. I'm done with jaguar Houston central the service department very unprofessional . Last but least how can a vehicle with only 44,475 miles need 5,972.32 recommendation repairs? I will never purchase another vehicle from Jaguar . More

Acknowledgement at its best! My husband and I were looking around for a Land rover... we originally went to a different dealership, we were there for over 30 min. and no one came My husband and I were looking around for a Land rover... we originally went to a different dealership, we were there for over 30 min. and no one came out to help. We quickly drove over to this dealership on Katy rd. and unfortunately they were already closed, but AJ saw us walking up and still helped us out even though he was already leaving. He showed us several cars and made an appointment for us to see him the next day. The next day we arrived and everyone that was available asked us if we needed help, which was nice. Aj was very attentive and had already taken out the cars we wanted to test drive, from our conversation the previous day. We had a great experience and will definitely reccomend this dealership to our friends and family. More

Great customer service. Elton made sure I was taken care of. Great customer service. The true meaning of customer comes first. They truly care about your satisfaction and not just making a commission. I was part Great customer service. The true meaning of customer comes first. They truly care about your satisfaction and not just making a commission. I was particularly impressed with his patient and follow ups. True professional. More

Donna Watkins is fantastic! Donna was very helpful. Listened to my issues and fixed my problems. Went above and beyond the call of duty to help me. Will recomend Donna to my f Donna was very helpful. Listened to my issues and fixed my problems. Went above and beyond the call of duty to help me. Will recomend Donna to my friends. More

Regret buying a Land Rover product. Brand new land rover with less than 10k miles and AC went out....suspected that it was something electrical. It's 100 degrees in Houston. The dealer Brand new land rover with less than 10k miles and AC went out....suspected that it was something electrical. It's 100 degrees in Houston. The dealership told me they would need 3 days to diagnose the problem and they would not have any loaner cars available for over a month. Their suggestion was for me to make an appointment for a month out. TERRIBLE customer service. Supposedly a luxury brand? More

Good experience Both AJ and Bo, my sales team were up front and did not play any games which was refreshing. This made the purchase a pleasant experience Both AJ and Bo, my sales team were up front and did not play any games which was refreshing. This made the purchase a pleasant experience More

Amazing servis Wonderful passionate great people can only recommended best of the best ....special mr.ricky give us so best —and all included .....everyone should st Wonderful passionate great people can only recommended best of the best ....special mr.ricky give us so best —and all included .....everyone should stop by if planning have some If this car More

Review Excellent service. The entire experience was excellent. Everything has been handled professionally and quickly. The follow up has been through but not Excellent service. The entire experience was excellent. Everything has been handled professionally and quickly. The follow up has been through but not pushy. Thank you. More

Excellent service Rick was an incredible resource while searching for my new car. He was friendly and answered all of my questions. The finance team was also very pleas Rick was an incredible resource while searching for my new car. He was friendly and answered all of my questions. The finance team was also very pleasant to work with. The process which is usually long and arduous was quick and painless. More