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Land Rover Houston Central
Houston, TX
352 Reviews
Here you'll find all the information you need to make an informed purchase of a new Land Rover, Jaguar, or used car at our convenient, centrally located, dealership in Houston. If you're looking for a Land Rover or Jaguar in Jersey Village, Sugar Land, Pasadena, Missouri City, Katy, Cypress, Memorial, Kingwood, The Woodlands, Spring, The Heights, Pearland, or Bellaire, stop by Land Rover Jaguar Houston where you'll get the best price and service in the area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 352 reviews
August 19, 2020
DO NOT USE THIS DEALERSHIP unless you want the cost to go up from the estimate & if you want to get poor service. No need to schedule service as they are at least 3 days out from diagnostics. You car will ge up from the estimate & if you want to get poor service. No need to schedule service as they are at least 3 days out from diagnostics. You car will get no attention until then. Just showing up is the same as scheduling service. You get a nice text message listing issues along with pricing but prices change after repairs. Could have changed because I declined some of the things listed. Oil change & filter was quoted @ 179.95 but actual cost was 202.01. Replace key fob cover was quoted @ no charge but actual cost was 36.89. Text message shows things on the multi point inspection list as OK but were actually chargeable issues also listed in the same text. Dealership prices are always higher than they should be but this places prices are way out of line. What is the point for paying a high price for diagonostics when the actual repairs costs more? Went to get the car & was told it would be 30 - 45 minutes then waited 2 hours & 15 minutes for it. Wouldn't give it even a 1 except it is required. More
by bryan10e7
Employees Worked With
Jedidiah Favorite
August 19, 2020
disappointing service, poor workmanship We owned landrovers over the past recent years and currently have two. Moved to service them at this dealer location for the proximity, unfortunately We owned landrovers over the past recent years and currently have two. Moved to service them at this dealer location for the proximity, unfortunately found that the service quality to be significantly below expectations, certainly well below other landrover dealers. Actually, the quality and delivery of services are simply unacceptable by any standard or any measure for landrover, I got better service, and response time from the service station around the corner from our place. the recent experience involves assessing the AC system of an LR4 that was not cooling properly. It took five days for tech to the car, and 2.5 weeks for the work to be done. Just to find out that they missed the main problem, the compressor was not working. Car went back to the shop for another week, they still missed it and now for the third time. More
by adel100
Employees Worked With
Chris
August 03, 2020
Sales rep is great - Service is terrible Our sales rep Kalani was amazing and responsive. As far as service goes, this dealership is far below acceptable standards. After 2 months of our truc Our sales rep Kalani was amazing and responsive. As far as service goes, this dealership is far below acceptable standards. After 2 months of our truck being broken down, we had to complain on Facebook and call/text many times to get anything done. I only ever spoke with Kalani, and spoke with Tom about 2 times. Hands down the worst experience I've had with a dealership. This is now going on week 5 without a truck and we had the truck 3 days out of those 5 weeks - not because it couldn't be diagnosed or repaired, but because the dealership let the truck sit on their lot instead of sending it to a Dodge dealership. More
by jessica_fultz
Employees Worked With
Kalani
August 01, 2020
Service Representative, Michael Quinones at Land Rover Central has always delivered exceptional service. His commitment to excellence shows thru his constant communication with customers. It’s why I’ve Central has always delivered exceptional service. His commitment to excellence shows thru his constant communication with customers. It’s why I’ve always returned to this location for service. More
by Rose
Employees Worked With
Michael Quinones
July 11, 2020
Jay and Dexter are the BEST! I have taken every Land Rover I have owned to this dealership for many years and have received excellent service each and everytime. I would refer to I have taken every Land Rover I have owned to this dealership for many years and have received excellent service each and everytime. I would refer to these gentlemen in service. Getting a loaner is the only true downfall due to having to wait longer periods of time to get one, otherwise service is great! More
by rrobinson36
Employees Worked With
Dexter, Jay, Andria
July 06, 2020
The sales representatives and managers, sales and finance alike, were the best I've ever had the pleasure of buying from. I would give this dealership a 5 star dealership, had it not been for the rude treatm alike, were the best I've ever had the pleasure of buying from. I would give this dealership a 5 star dealership, had it not been for the rude treatment in the service department. More
by alca0811
Employees Worked With
Jessica McCaleb
July 05, 2020
They never fail me. While I live a good hour away from this dealership and can drive to another one half the distance I always get great service and commitment at Land Ro While I live a good hour away from this dealership and can drive to another one half the distance I always get great service and commitment at Land Rover Central Houston! Jay who has been my Service advisor along with my mechanic has always been in touch with me during repairs and do the best they can to make sure I get the repairs and service one would expect. From a Loaner car to the ladies closing my invoice this dealership puts me first and understands my needs related to my work, car, and expectations. Happy to recommend them. K. Cruz/Land Rover owner More
by iridium808
Employees Worked With
Jay Favorite, AJ Woods
July 01, 2020
Easy! Have always enjoyed working with Land-rover Houston Central for all of my Rover needs! My service reps have always been easy to schedule and work with Have always enjoyed working with Land-rover Houston Central for all of my Rover needs! My service reps have always been easy to schedule and work with! More
by 1philip
Employees Worked With
Michael Quinones
June 18, 2020
The management team were polite and professional. The sales agent had -10 customer service. Very rude! Interrupts when you talk! You have a hard time with them fulfilling their promise. Make sure everyt sales agent had -10 customer service. Very rude! Interrupts when you talk! You have a hard time with them fulfilling their promise. Make sure everything that is promised to be done on your vehicle is done before you sign contract or drive home or you would get the run around. More
by Angel
Employees Worked With
Tumi Akingbade, Randy Calabro, Kenny Wright
May 28, 2020
Takes forever and damage to vehicle while in lot They had my car for four months and could not repair it. Additionally it came back with scratches as if it hit something or got hit on two of the door They had my car for four months and could not repair it. Additionally it came back with scratches as if it hit something or got hit on two of the doors, quarter panels and the front bumper. More
by CCHouston
Employees Worked With
Kris Zaire
