Land Rover Hilton Head - Service Center
Hardeeville, SC
97 Reviews of Land Rover Hilton Head - Service Center
Went in for annual service. Kristin Robbins exceeded my expectations. She was extremely professional, detailed and a real pleasure to work with. A much improved experience from Kristin Robbins exceeded my expectations. She was extremely professional, detailed and a real pleasure to work with. A much improved experience from my service visit last year. She is a true asset to the department and dealership. More
Service was fine. Original appt was for Monday 1/9 but pickup driver didn’t show Needed my car back by 3:00 pm that day so had to postpone until Tuesday. Not a probl Original appt was for Monday 1/9 but pickup driver didn’t show Needed my car back by 3:00 pm that day so had to postpone until Tuesday. Not a problem. Picked up Tuesday 1/10 and returned after service was completed. More
Scheduled service completed on time and future servicing needs evaluated and discussed. Staff makes you feel like a guest rather than another customer. Land Rover has been my service dealer since 2006 and needs evaluated and discussed. Staff makes you feel like a guest rather than another customer. Land Rover has been my service dealer since 2006 and has never been less than perfect. More
I was in the showroom for 2. 5 hr waiting for my car to be serviced. I spent some time looking at the Jags and the Defender with great interest. I asked about other Defenders and 5 hr waiting for my car to be serviced. I spent some time looking at the Jags and the Defender with great interest. I asked about other Defenders and even though there seemed to be 5-10 sales people wandering around no one seemed interested in helping me. I was told they were out on the lot. I went and looked. I looked at the blue Ferrari. Everyone appeared to be unhappy. No smiles. How do you sell a car? Do you expect customers to beg to be helped? The ‘cabin air filter’ can be purchased on line for $20. The time to install is about 5 minutes. Your charge was $148. I will probably not be back. More
I would live to say only the service center is excellent but the whole team is exceptional highly recommend you purchase your next vehicle with them you won't regret it i promise but the whole team is exceptional highly recommend you purchase your next vehicle with them you won't regret it i promise More
After having this leased vehicle for 7 months, they should have tried to have corporate offset some of the monthly lease payments while waiting for the issues to be fixed. Only employee who really s should have tried to have corporate offset some of the monthly lease payments while waiting for the issues to be fixed. Only employee who really showed a concern was the service adviser, Kristin. More