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Land Rover Hilton Head - Service Center

Hardeeville, SC

4.4
102 Reviews

102 Reviews of Land Rover Hilton Head - Service Center

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September 30, 2023

The service department was very friendly and attentive. They took the time to keep me updated on every step of my service. More

by lydiageddes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 02, 2023 -

Land Rover Hilton Head responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 30, 2023

Very good service very nice people good help full the talk friendly I go back again More

by Bobby Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Oct 02, 2023 -

Land Rover Hilton Head responded

Hi Bobby, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 08, 2023

Customer service excellence! From the time I made a phone appointment to the time I arrived, every encounter was first class support. The service director was attentive and addr More

by Adam.shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Robbins
Sep 10, 2023 -

Land Rover Hilton Head responded

Hi Adam, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2023

They did a great job… Took a lot longer than expected… Kristen at the front desk was extremely helpful More

by mxmproductions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 13, 2023 -

Land Rover Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

Terrible service department I mean TERRIBLE! It’s literally comical to watch. First off between my two appointments combined spending around 15k with them you’d think they’d show you a little co More

by FJTGulfstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve ( service manager new no clue)
Aug 07, 2023 -

Land Rover Hilton Head responded

Hi, we appreciate you taking the time to respond. The staff at Land Rover Hilton Head take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (843) 548-1136 to discuss what we can do to help.

More
July 11, 2023

I called many times for 3 weeks to make an appointment and always the same answer. We will call you back and nobody ever called me back. I needed a oil change. Then after 3 weeks I got a flat tire and nee More

by kdoneofakind
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Do not know... He was good when I was there its the phone calls before that is bad
Jul 13, 2023 -

Land Rover Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 29, 2023

Hard to schedule service appoints when needed. Hard to reach a service person to talk too. My last experience I had two call the delearship on numerous occasions. Car was not ready when promised. More

by mfharris101@yahoo.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I cannot remember and I don’t have it at my current location.
Jul 03, 2023 -

Land Rover Hilton Head responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (843) 548-1136 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 26, 2023

Service dept is backed up and the timing of my repair was awful. I was without my vehicle for a month and they did not have a loaner vehicle. They did give a 10% discount, however renting a car for a month i More

by JRichie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin and Steve
Jun 28, 2023 -

Land Rover Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 12, 2023

I appreciate the service and the positive attitude of the team towards helping get things done in a timely manner. More

by Jbulischeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 18, 2023 -

Land Rover Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Our advisor, Kristin, demonstrated outstanding service. She was polite, easy to deal with and fully explained the process. Toward the end of the service appointment, she even provided video evidence of the More

by mikew5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 01, 2023 -

Land Rover Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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