Land Rover Hilton Head - Service Center

Service continues to be their strong suit for Land Rover. Although Range Rover SV parts can take a bit longer to receive after order, the service desk does an excellent job of setting up a timely appointmen Although Range Rover SV parts can take a bit longer to receive after order, the service desk does an excellent job of setting up a timely appointment and keeping you updated from the time of service to completion. The desk is always warm and friendly making the overall experience an excellent one, More

Outstanding customer service. Clean bathroom excllent quality in wait time moderate price and good and cool. Clean bathroom excllent quality in wait time moderate price and good and cool. More

The service and sales department go out of their way to make sure all your needs are met. make sure all your needs are met. More

Courteous, friendly. Helpful, good communication skills good waiting area, helpful providing loaner vehicle, good ser ice Helpful, good communication skills good waiting area, helpful providing loaner vehicle, good ser ice More

They took care of my dream car and I appreciate it. They even gave me a loaner vehicle while they took their time with my car. They even gave me a loaner vehicle while they took their time with my car. More

Great experience. Stellar service! The entire team went above and beyond to get my vehicles in and out in a timely manner. Stellar service! The entire team went above and beyond to get my vehicles in and out in a timely manner. More

Madison’s personality was outstanding and is an asset to your company—she’s a keeper! your company—she’s a keeper! More

Rolled in with a problem that could have been severe and they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. More

I made the mistake of listening to the Range Rover mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did no mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did not pick up the vehicle until January 31st. This was not the first time the truck was having a coolant issue. During the month I had three different advisors, Casey, Vinnie and at the very end, a Leslie. On the day the truck was to be picked up( my advisor at this point was Vinnie) | was asked to wait as they did there final inspections. I picked the truck up late on a Friday afternoon, made it 20 minutes down the road before the vehicle turned off, coasting to a stop. Range Rover had the car towed. They held the vehicle for another 9 days, every day messaging that there were no updates on the vehicle. Finally advisor named Leslie sent a text and a video stating the engine was blown. I listened to their recommendations, incited a $4700 dollar bill, just to pick the vehicle up and only make it 20 minutes towards home. The entire situation has been terribly upsetting and hurtful. More

Everything was first rate. Kali was on top of the appointment step by step . Couldn’t have been any better Kali was on top of the appointment step by step . Couldn’t have been any better More