Land Rover Hilton Head - Service Center

Leslie made my experience very pleasant. She has excellent customer service. I am glad you are continuing service for Jaguar She has excellent customer service. I am glad you are continuing service for Jaguar More

This dealership is very customer friendly. They provide a very nice Lounge area, provide snacks and coffee, wifi access. They make your wait very relaxing. They provide a very nice Lounge area, provide snacks and coffee, wifi access. They make your wait very relaxing. More

Performed the work as asked and on time. Quality is good. Jordan the CSR is professional. Quality is good. Jordan the CSR is professional. More

Worst Service Department! ! I would NEVER bring my Range Tovwr to this service dept again. My 2018 Range Rover was brought in on November 13 2024. I had an appointment to get m ! I would NEVER bring my Range Tovwr to this service dept again. My 2018 Range Rover was brought in on November 13 2024. I had an appointment to get my water pump replaced. Had already had it diagnosed so knew what we were bringing it in for. We knew 2 tires also needed replacing so asked that they replace back tires. We verified that they had the parts/tires. We were told they did.. Long story short. Our vehicle was not returned to us until November 26 2024. I was really worried something went wrong and txt the advisor about my fears. When we picked up our car n drove off, we instantly knew something was wrong. It was the end of the day so the service dept was closed. We drive home and called immediately. It took several days before the service manager called us back. I took the car back in and was told that my transfer case was bad and would cost 12,000.00 to repair This diagnosis came after a technician got in the car for a 2 minute drive.. in my opinion , they knew what was wrong because it happened in their care WT xxxx. We just paid 4000.00 to have them ( in my opinion) cause major damage. DO NOT GO HERE. Took our car to Charleston. It had always been serviced in Atlanta(Buckhead) great service dept. ..I was told my car was worked on 4different times. Vinny is the Service manager and is terrible. More

Great service experience. Will definitely return when needing further service. Excellent communication, great customer service Will definitely return when needing further service. Excellent communication, great customer service More

The service took a bit longer than I expected but they were very professional and courteous. were very professional and courteous. More

Sales dept and svc dept are top notch. In the past, taking your car in for svc (or even purchasing a car) was like going to the dentist to get teeth pulled. The sales team at LRHH is fanta In the past, taking your car in for svc (or even purchasing a car) was like going to the dentist to get teeth pulled. The sales team at LRHH is fantastic. We felt safe and confident the entire buying experience. Plus they’re fun to talk to. The svc dept is also great! Lots of communication, which i so appreciate! And total transparency. Great job to this entire dealership. More

Courteous and knowledgeable. Car was brought back in excellent condition. Needs more loaner cars for customer that are spending lots of money on repairs. Car was brought back in excellent condition. Needs more loaner cars for customer that are spending lots of money on repairs. More

Great service! Casey was wonderful. She kept me informed throughout the whole process. My car was picked up from my home delivered back the next day. Because I was Casey was wonderful. She kept me informed throughout the whole process. My car was picked up from my home delivered back the next day. Because I was recovering from eye surgery this service was very important to me. Thank you Casey for offering this service to me. I can’t say enough about the great customer service that I received. Thanks Casey More

Unbeleivable courtesy, promptness and professionalism! From the moment I arrived until the moment I took possession of my serviced vehicle, I was given top shelf service. Jordan was aces! He reviewed ever From the moment I arrived until the moment I took possession of my serviced vehicle, I was given top shelf service. Jordan was aces! He reviewed everything, identified a recent factory service call for a software update I was not aware of, and clearly indicated where my issues were covered under warranty. He then arranged a loaner even though I failed to reserve one. I could not be happier with this Jaguar dealership! More