Land Rover Glen Cove
Glen Cove, NY
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No title Some items apparently missed from the prior service (several fluids very low & some hoses in bad shape) + possibly some new items. Customer service (S Some items apparently missed from the prior service (several fluids very low & some hoses in bad shape) + possibly some new items. Customer service (Steve Mangat) was very helpful in getting me a loaner car and getting the work required in a timely manner. I was not expecting such a high bill for the services rendered, especially since it was on top of and in addition to an even higher bill for service work done only a few weeks prior, when a thorough and complete service diagnosis was supposed to have been done on my car. More
Fantastic experience Joe Heppler was excellent!!!! He was professional, courteous and human. He was soo easy to deal with. Kudos to Joe, he is an asset to your company. Joe Heppler was excellent!!!! He was professional, courteous and human. He was soo easy to deal with. Kudos to Joe, he is an asset to your company. More
Go buy your car there....you'll be glad you did They did everything possible that I could ask for and the price was one of the best out there. I'll be back to buy from there again even though it's They did everything possible that I could ask for and the price was one of the best out there. I'll be back to buy from there again even though it's an 8 hour round trip drive from my house. More
Service situation I had a service appointment for I thought Wednesday, April 9, 2014 and I called the service dept. at around 9:00AM on Tuesday, April8th to verify my a I had a service appointment for I thought Wednesday, April 9, 2014 and I called the service dept. at around 9:00AM on Tuesday, April8th to verify my appointment and Sheena answered the phone and informed me that my appointment was for April 8th at 7:30AM and I was in error . I apologized and asked if I could make another appointment . Sheena responded with " don't worry Mr Quadrozzi, we understand if you have the time today bring the car in and we will take care of you". I had an employee drop me off at a meeting an then bring the car to Glen Cove to have the service preformed. At about 4:30 PM I received a call from Sheena informing me that I needed a oil pan due to the fact that the drain plug was stripped and asked for the autheization to change the pan and I said okay. Again sheena came to my aid when i informed her of still another problem, I told her of my dilemma of having my employee stranded in Glen Cove and myself stranded in Hempstead at the RXR Plaza and Sheena handelded the situation, she worked out getting a copy of my drivers license via photo and email, took care of my employee and some how furnished us wit a loaner even though I had not reserved one, she did all of this at the end of the day when most places would have taken the easy way out and said that there was nothing thy could do. This again proves to me that Land Rover of Glen Cove has the client in mind at all times More
My salesman JD Lociano was knowledgeable and nothing but helpful. was a pleasure to work with him. Brian was also great and extrememely pleasant and helpful. Overall a great experience. helpful. was a pleasure to work with him. Brian was also great and extrememely pleasant and helpful. Overall a great experience. More
Everyone that i have spoken to at Land Rover Glen Cove is very nice and helpful. Every time that i have been there i have had a great experience. very nice and helpful. Every time that i have been there i have had a great experience. More
I am always approached with smiles and very professional associates at the Glen Cove dealership service department . I would highly recommend the Glen Cove dealership to all my friends and fellow workers associates at the Glen Cove dealership service department . I would highly recommend the Glen Cove dealership to all my friends and fellow workers. I rate the services I received with a 10+. Thank you for always greeting me with such a professional staff and allowing me to bring my dog in with me at all times. Best, Carol Haff More
Land Rover Glen Cove service has a clean, pleasant and professional feel. Everyone is very friendly, accommodating and very polite and professional. The work performed in a timely fashion while I waited a professional feel. Everyone is very friendly, accommodating and very polite and professional. The work performed in a timely fashion while I waited and my vehicle was given back to me with freshly washed and dried. I had a great experience for a quick service. I will be back and only service my vehicles at Land Rover Glen Cove. To notch service and peace of mind that every thing is being done right is priceless. It is very clear that all the employees care about the customers and the company they represent. Great Job!! Great Place!! More