Land Rover Glen Cove

Horrible experiences over 3 years I just wanted to share my experience while being a Land Rover Long Island? (glen cove) customer (range rover autobiography owner) over the past 3 year I just wanted to share my experience while being a Land Rover Long Island? (glen cove) customer (range rover autobiography owner) over the past 3 years.. First off let me start by saying, they are the WORST dealership that I have ever had to deal with. There have been numerous times where my car has gone into service and come out with NEW DAMAGE on it, including one time where they were refusing to fix the damage till corporate got involved and I had left some reviews on the web like this one.. I’ve had my rims damaged by land rover, my roof dented, other parts of the car scratched or dented.. It’s ridiculous. The car has also broken down numerous times a year and had to be brought into service for long periods of time.. Mostly for the suspension which has happened multiple times, sometimes even only a few weeks after getting it back! My main problem right now is that I bought a $100,000 car from you guys (which you guys promised to provide me with excellent quality and service) and i’d think that out of courtesy you guys would supply me with one of your nicer vehicles instead of giving me your lowest model.... It's just a shame that i spend so much with you guys on a big car I bought (which won’t happen again) and when I bring it in for service you guys cant even get me a car of the same size and close quality.. I will be sure to continue posting my experience elsewhere to make sure others know of the many problems i have and am still encountering with land rover glen cove. , Adam Shapiro More

No title Some items apparently missed from the prior service (several fluids very low & some hoses in bad shape) + possibly some new items. Customer service (S Some items apparently missed from the prior service (several fluids very low & some hoses in bad shape) + possibly some new items. Customer service (Steve Mangat) was very helpful in getting me a loaner car and getting the work required in a timely manner. I was not expecting such a high bill for the services rendered, especially since it was on top of and in addition to an even higher bill for service work done only a few weeks prior, when a thorough and complete service diagnosis was supposed to have been done on my car. More

Fantastic experience Joe Heppler was excellent!!!! He was professional, courteous and human. He was soo easy to deal with. Kudos to Joe, he is an asset to your company. Joe Heppler was excellent!!!! He was professional, courteous and human. He was soo easy to deal with. Kudos to Joe, he is an asset to your company. More

Go buy your car there....you'll be glad you did They did everything possible that I could ask for and the price was one of the best out there. I'll be back to buy from there again even though it's They did everything possible that I could ask for and the price was one of the best out there. I'll be back to buy from there again even though it's an 8 hour round trip drive from my house. More

Service situation I had a service appointment for I thought Wednesday, April 9, 2014 and I called the service dept. at around 9:00AM on Tuesday, April8th to verify my a I had a service appointment for I thought Wednesday, April 9, 2014 and I called the service dept. at around 9:00AM on Tuesday, April8th to verify my appointment and Sheena answered the phone and informed me that my appointment was for April 8th at 7:30AM and I was in error . I apologized and asked if I could make another appointment . Sheena responded with " don't worry Mr Quadrozzi, we understand if you have the time today bring the car in and we will take care of you". I had an employee drop me off at a meeting an then bring the car to Glen Cove to have the service preformed. At about 4:30 PM I received a call from Sheena informing me that I needed a oil pan due to the fact that the drain plug was stripped and asked for the autheization to change the pan and I said okay. Again sheena came to my aid when i informed her of still another problem, I told her of my dilemma of having my employee stranded in Glen Cove and myself stranded in Hempstead at the RXR Plaza and Sheena handelded the situation, she worked out getting a copy of my drivers license via photo and email, took care of my employee and some how furnished us wit a loaner even though I had not reserved one, she did all of this at the end of the day when most places would have taken the easy way out and said that there was nothing thy could do. This again proves to me that Land Rover of Glen Cove has the client in mind at all times More

My salesman JD Lociano was knowledgeable and nothing but helpful. was a pleasure to work with him. Brian was also great and extrememely pleasant and helpful. Overall a great experience. helpful. was a pleasure to work with him. Brian was also great and extrememely pleasant and helpful. Overall a great experience. More

Everyone that i have spoken to at Land Rover Glen Cove is very nice and helpful. Every time that i have been there i have had a great experience. very nice and helpful. Every time that i have been there i have had a great experience. More

my service visit was excellent my rating is based on the helpfulness of my service advisor and the attention to all my concerns great staff.. helpfulness of my service advisor and the attention to all my concerns great staff.. More

I am always approached with smiles and very professional associates at the Glen Cove dealership service department . I would highly recommend the Glen Cove dealership to all my friends and fellow workers associates at the Glen Cove dealership service department . I would highly recommend the Glen Cove dealership to all my friends and fellow workers. I rate the services I received with a 10+. Thank you for always greeting me with such a professional staff and allowing me to bring my dog in with me at all times. Best, Carol Haff More

Took my car in to get some stuff fixed. Had a few issues when i first got my car back, but then the dealership fixed all the problems. when i first got my car back, but then the dealership fixed all the problems. More