Land Rover Glen Cove

💯 Percent Satisfied with service from scheduling an 💯 Percent Satisfied with service from scheduling an appointment to dropping off my vehicle and returning it back so quickly and making my exp 💯 Percent Satisfied with service from scheduling an appointment to dropping off my vehicle and returning it back so quickly and making my experience hassle free. More

Annual maintenance Service team was professional and supportive - my only feedback is the entire process took nearly three days which is a long time...although I did rec Service team was professional and supportive - my only feedback is the entire process took nearly three days which is a long time...although I did receive a loner car - also I was told this process would take an hour and I could wait in the dealership - only to find out when I went to the dealership this was not the case More

0 stars! I had an emergency out of nowhere on the highway so I called to see if they'd be able to fit me in since I was stranded and they are my dealer. They told me they def could and to come down by noon a so I called to see if they'd be able to fit me in since I was stranded and they are my dealer. They told me they def could and to come down by noon after dealing with the tow truck. When I arrived at 11:15am, the service worker told me he had too many services to do that day and turned me away. He said that I must have spoken to someone who doesn't really do anything there. Then said the best he could do was keep my car and call me when they get to it but it may not even be same day. Meanwhile, he told me I couldn't stay and wait in the building due to covid, they didn't have any loaners, and they couldn't call me a ride home because I "lived out of the service area". This is my dealer I've been to many times! It was also 100 degrees exactly outside that day! He told me to go to some discount place down the street that might have time for my emergency. I left and I'll never be back. They lost my lease and my future business. If you can't help during an emergency then you just can't help. More

Horrible dealership, zero quality control, management is a joke and would never buy from this low budget place again. Sold me a “certified” Range Rover with an Infotainment that didn’t work. Had no clue wh a joke and would never buy from this low budget place again. Sold me a “certified” Range Rover with an Infotainment that didn’t work. Had no clue whatsoever what was wrong or how to fix. Probably had something to do with a MAJOR software update that they also never did. Never reviewed the vehicle features as required by LR. Also lied about buffing out and detailing the vehicle before it was shipped. I hope all Land Rover dealerships aren’t this crappy or I’ll get rid of my Range quick More

Experience with Glen Cove Land Roover for four years I had good experience with Jerry. My experience turned for the worse when i had to deal with Carmine. Luckily i was transfered to Stan. I had good experience with Jerry. My experience turned for the worse when i had to deal with Carmine. Luckily i was transfered to Stan. More

I have been going to this dealership for the past 2 years and always left feeling fully satisfied. The service manager is very professional and knowledgeable. and always left feeling fully satisfied. The service manager is very professional and knowledgeable. More

My wife and I are very pleased. The salesman Matthew and the manger Bryan were very helpful. They helped us to choose the Range Rover HSE Sport!very happy with the vehicle.This is our 2 Range Rover with the the manger Bryan were very helpful. They helped us to choose the Range Rover HSE Sport!very happy with the vehicle.This is our 2 Range Rover with them!😊 More

Service repair estimate / protocols Friendly, professional staff with questionable repair cost estimate and policy. I DID NOT REPAIR MY VEHICLE DURING THIS VISIT. Purchased the vehicle a Friendly, professional staff with questionable repair cost estimate and policy. I DID NOT REPAIR MY VEHICLE DURING THIS VISIT. Purchased the vehicle at this dealership, therefore some degree of loyalty was expected. That loyalty was never displayed. As with many businesses, often times your “Sales Product Ambassador” becomes the messenger. Not my experience with all dealerships. Apparently (in my opinion), leadership at this dealer values margin over customer loyalty during each and every transaction.. They’re not the first to do so. More

Very bad way treated. I have recently my service don , they scratch my car and said it was there even they couldn’t found on picture. I can pay for my scratch if I did but if it’s not my you have to be ho they scratch my car and said it was there even they couldn’t found on picture. I can pay for my scratch if I did but if it’s not my you have to be honest More

I wish i could give less than 1 star.... never feel welcome whenever i walk in that dealer for a service or for other problems in my vehicle .... bought a new range rover sport .... almost every other welcome whenever i walk in that dealer for a service or for other problems in my vehicle .... bought a new range rover sport .... almost every other month it had some problems .... never buying range rover again........atleast not from this dealer again More