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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
225 Reviews

225 Reviews of Land Rover Fort Lauderdale - Service Center

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June 14, 2023

Sharone has been my service advisor for years and I continue to service my cars at Fort Lauderdale because of him. He’s the best. Helpful, knowledgeable and kind. Never I have I felt taken advantage of More

by Todd Hollandsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharone
Jun 19, 2023 -

Land Rover Fort Lauderdale responded

Hi Todd, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 14, 2023

I normally don't write reviews, but I am very disappointed in the level of service performed on my vehicle. This was the first time dealing with this particular dealership. I won't be returning More

by jfrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil
Jun 19, 2023 -

Land Rover Fort Lauderdale responded

Hi, we are deeply disappointed by your experience at Land Rover Fort Lauderdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0654. We hope to hear from you.

June 12, 2023

I had a 9am appointment got there at 8. 45 and got in at 9.30 the service provider was good trying to get the loaner card took another 30 mins My service cost $1250 and they did not even More

by sophiec13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul
Jun 15, 2023 -

Land Rover Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0654. We hope to hear from you.

June 12, 2023

I took my 2015 LR RR Autobiography for a regular maintenance and Suspension Failure warning. They had it for about 2 weeks due to 1-warranty eligibility and 2- parts availability. But once those s More

by amsowize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Jun 15, 2023 -

Land Rover Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Miguel was great to deal with, and kept me informed on the timeline of the repair. More

by doublegmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Caraballo
Jun 15, 2023 -

Land Rover Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Neil was my service rep and not only was he attentive, but a pleasant person to work with. He communicated along the way to keep me informed about the status of my car. I will always get my car serviced h More

by Mr. Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Jun 13, 2023 -

Land Rover Fort Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

We love our vehicle, but service is always an extremely difficult and frustrating experience. I only wish the service department would catch up to other high end vehicles service experiences and or the qua More

by mgelfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple, plus the service manager
Jun 11, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 949-0654 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 07, 2023

We love our vehicle, but service is always an extremely difficult and frustrating experience. I only wish the service department would catch up to other high end vehicles service experiences and or the qua More

by mgelfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple, plus the service manager
Jun 11, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 949-0654 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 07, 2023

Both manager Rick Castro and Amanda were very nice to deal with will bring my car back More

by robert.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick castro
Jun 11, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

On time, seemed to do the job right, but price was ridiculous. $397 for an oil change, nothing else. Asked about buying tires, gave my brand preference, they printed out an offer for cheap tires and More

by kurtbagwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Caraballo
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