Land Rover Fort Lauderdale - Service Center
Pompano Beach, FL
224 Reviews of Land Rover Fort Lauderdale - Service Center
I had to bring my car in for an emergency repair. My service manager Taiwoo Miller, was attentive and advised me of everything that needed to be done. Because the repair was going to take longer th My service manager Taiwoo Miller, was attentive and advised me of everything that needed to be done. Because the repair was going to take longer than usual, he provided transportation to my work so I didn't have to wait. In addition, they resolved the problem and my vehicle was ready to go at the specified time. The repair was perfect. More
I received same day service . Diane Willey/Assistant Service Manager was friendly, efficient , professional and got me out in time for my next appointment Diane Willey/Assistant Service Manager was friendly, efficient , professional and got me out in time for my next appointment More
Let me start by saying, I don't have a clue how these dealership has better reviews. They have an extremely high poor communication. Service reps don't answer calls or reply to emails. As a dealership w dealership has better reviews. They have an extremely high poor communication. Service reps don't answer calls or reply to emails. As a dealership with high value vehicles, they never have a loaner available or is extremely difficult to get one. Reps who handle calls lack the motivation, or it seems they don't have any desire to be working at the dealership. They lack discipline on being courteous. I will never return to this dealership, will try a different one. They sale you on the vechicle also being cleaned after service, but again for a high value vehicle, poor lack of details when cleaning your vehicle. Try arranging your service with another Land Rover dealership or try Superior Exotics. More
Sharone has been my service advisor for years and I continue to service my cars at Fort Lauderdale because of him. He’s the best. Helpful, knowledgeable and kind. Never I have I felt taken advantage of continue to service my cars at Fort Lauderdale because of him. He’s the best. Helpful, knowledgeable and kind. Never I have I felt taken advantage of. The best. More