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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
224 Reviews

224 Reviews of Land Rover Fort Lauderdale - Service Center

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June 26, 2023

Very easy to come in and out. Friendly, helpful people. Very happy with the service. More

by AOB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Jun 29, 2023 -

Land Rover Fort Lauderdale responded

Hi Aob, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2023

I had to bring my car in for an emergency repair. My service manager Taiwoo Miller, was attentive and advised me of everything that needed to be done. Because the repair was going to take longer th More

by felix
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taiwoo Miller
Jun 29, 2023 -

Land Rover Fort Lauderdale responded

Hi Felix, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

I received same day service . Diane Willey/Assistant Service Manager was friendly, efficient , professional and got me out in time for my next appointment More

by Sport
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane,Willey
Jun 27, 2023 -

Land Rover Fort Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Let me start by saying, I don't have a clue how these dealership has better reviews. They have an extremely high poor communication. Service reps don't answer calls or reply to emails. As a dealership w More

by CPS
Recommend Dealer
No
Employees Worked With
Sharone, Charles, Bianca and additional personnel who answer the phones.
Jun 26, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0654 to discuss what we can do to help.

Jun 29, 2023 -

CPS responded

No need. After having my suspension done at the dealership tried contacting the service manager by phone and email no response. I had to solve the issue in another location beacause I couldn't wait 3 weeks for the issue to be resolved or for the delaership to have a loaner, when you live 35-40 minutes away. Definately will not return to LRFLL.

June 21, 2023

Rick Castro and his team are the best . Took my car in and serviced it right away More

by robert.mcgrath
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amada
Jun 25, 2023 -

Land Rover Fort Lauderdale responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Feel free to stop by if you ever need any more help.

June 21, 2023

took car in for service everyone was pleasant and listened to me they explained all that was needed More

by robert.mcgrath
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
rick castro
Jun 25, 2023 -

Land Rover Fort Lauderdale responded

Hi Robert, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

Sharone was very helpful and my car was ready very quick! They even washed it for me! More

by Jeneedeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharone
Jun 21, 2023 -

Land Rover Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

Best service, always felt like the most valuable customer. Assistant Service Manager Hila Kaifi Tzifani is amazing. More

by robmjohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila Kaifi Tzifani
Jun 21, 2023 -

Land Rover Fort Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Clean and new. Taiwo is very helpful and listens well, but service schedule is slow and at the same time hectic. More

by Mreloc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taiwo
Jun 20, 2023 -

Land Rover Fort Lauderdale responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Sharone has been my service advisor for years and I continue to service my cars at Fort Lauderdale because of him. He’s the best. Helpful, knowledgeable and kind. Never I have I felt taken advantage of More

by Todd Hollandsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharone
Jun 19, 2023 -

Land Rover Fort Lauderdale responded

Hi Todd, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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