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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
225 Reviews

225 Reviews of Land Rover Fort Lauderdale - Service Center

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September 01, 2023

We have not had a great experience with this dealership regarding service. Our original advisor would never get back to us along with the manager. We recently changed advisors and he is terrific at his job More

by carollg72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharone Adwaney
Sep 06, 2023 -

Land Rover Fort Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Land Rover Fort Lauderdale take our reviews very seriously. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (954) 949-0654.

August 30, 2023

Excellent attention, fast, friendly and comfortable. Me sentí atendida y confiada con todo el proceso. More

by jamilethderusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE Mena
Sep 04, 2023 -

Land Rover Fort Lauderdale responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

August 29, 2023

Service Dept. was.flawless. Taiwan Milller was extremely helpful in providing a great service experience! More

by javacoasts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taiwan Miller
Sep 03, 2023 -

Land Rover Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2023

Hila, our service rep. Kept us up to date on the progress of our Rover. She was clear and very knowledgeable. More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
Sep 01, 2023 -

Land Rover Fort Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Feel free to stop by if you ever need any more help.

August 25, 2023

Taiwo is very knowledgeable and helpful with the service on my car, he guide me and explain everything about the services my vehicle needs Thanks TAIWO More

by Paolo Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taiwo
Aug 30, 2023 -

Land Rover Fort Lauderdale responded

Hi Paolo, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2023

The “customer service representative” was very helpful and listened to my concerns. However, with a high luxury dealership one would expect the dealership to go above and beyond to provide their customers More

by Great Ghost
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Al who was great!
Aug 23, 2023 -

Land Rover Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0654. We hope to hear from you.

August 17, 2023

Very professional and prompt response from the dealership to problem with my car. I was offered loaner and my car was fixed same day.. More

by tomas.vokoun2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 22, 2023 -

Land Rover Fort Lauderdale responded

Hi Tomas, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2023

Very impressed with level of service and efficiency. Hila made my service visit easy and convenient! More

by lmaniero87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
Aug 21, 2023 -

Land Rover Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

mu ch more responsive and on the ball compared to warren henry in Miami. readily available loaner car a bonus redesigned interior and waiting area much more attractive than the mentioned Miami dealer. i act More

by timbo229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 18, 2023 -

Land Rover Fort Lauderdale responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Justin was thorough, honest and delivered quick and excellent results. He walked me thru the process and what was done to car and even examined the car with me More

by Anthony Guzzetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder
Aug 07, 2023 -

Land Rover Fort Lauderdale responded

Hi Anthony, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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