Land Rover Fort Lauderdale - Service Center

Hila was amazing always was easy to communicate and she was very helpful. She is the best 😎 was very helpful. She is the best 😎 More

While the diagnostic came out worst than we thought, Al and the service team were terrific in identifying the issues and working to quickly fix the problems. Al was super professional, knowledgeable, and and the service team were terrific in identifying the issues and working to quickly fix the problems. Al was super professional, knowledgeable, and accommodating to the problems we had with our car key and moonroof issues. We highly recommend Land Rover of Fort Lauderdale for sales and service, especially the kind and understanding people working in service. More

It says that the coolant level pipe was losen, so the car took from Monday to Monday to get fixed 7 days to tighten a losen pipe, I would however understand if it was communicated for me the time, but I was took from Monday to Monday to get fixed 7 days to tighten a losen pipe, I would however understand if it was communicated for me the time, but I was told they will update me i couple of days on how long it will take, I dropped the car on Monday, had no feedback until I called them myself on Friday to tell me it will be finished on same day or max Saturday, I didn’t get any update on neither of those day, and got a voice message on Monday that the car is done to pick called on 3 different times not response, so I just went there to pick it up. Communication is essential don’t you think? More

Great experience! They Valued my time and knew exactly what my SVR needed! If you want your Jag or Rover to be handled properly use them!! Thank you Diane, Adam and They Valued my time and knew exactly what my SVR needed! If you want your Jag or Rover to be handled properly use them!! Thank you Diane, Adam and rest of the team who helped! More

Amanda Levy was very knowledgeable and helpful. I wanted to install a Navigation/Map system in my Land rover Velar and she was able to get it done. Amanda also took the time to walk me through a br I wanted to install a Navigation/Map system in my Land rover Velar and she was able to get it done. Amanda also took the time to walk me through a brief explanation of how to work the Navigation. More

Amanda was great! She is always very helpful and easy to communicate with.The service appointment was efficient and dealership and service department is clean with he She is always very helpful and easy to communicate with.The service appointment was efficient and dealership and service department is clean with helpful staff. More

Jose, my representative was very professional, responsive and kept me informed all through the process. The repair was done in a timely fashion as well. and kept me informed all through the process. The repair was done in a timely fashion as well. More

Unfortunately I had a negative experience with Land Rover. First, my vehicle was misdiagnosed. No imagery or video footage was taken by the tech to show me what was wrong with my vehicle. In the pa Rover. First, my vehicle was misdiagnosed. No imagery or video footage was taken by the tech to show me what was wrong with my vehicle. In the past, that was always performed. My service consultant couldn't even explain where the part is located on the vehicle. While my vehicle was at the dealership, it sustained some damage to the rear bumper, which they tried to hide, hoping I would not see it. The follow up on the damage was very poor. I had to reach out numerous times to multiple employees to receive a call back. Very unprofessional. For a professional dealership to provide service like this is unacceptable, especially when the customer is charged over $300 per hour for labor rates. Very disappointed with the quality of work, communication, pricing of service performed and damage sustained to my vehicle. No additional compensation or anything offered for this experience. More

I had to bring my vehicle in for an unexpected event. Hila, my service writer, could not have been more attentive and professional. Understanding their service department was backed up at the time, I exp Hila, my service writer, could not have been more attentive and professional. Understanding their service department was backed up at the time, I expected the process to take 2-3 days. Less than 24 hours later my phone rang and it was Hila letting me know my car was ready and the problem had been corrected!!! Thank you Hila and thank you Land Rover of Fort Lauderdale. More

We have not had a great experience with this dealership regarding service. Our original advisor would never get back to us along with the manager. We recently changed advisors and he is terrific at his job regarding service. Our original advisor would never get back to us along with the manager. We recently changed advisors and he is terrific at his job. More