Land Rover Fort Lauderdale - Service Center
Pompano Beach, FL
224 Reviews of Land Rover Fort Lauderdale - Service Center
Bought my 2019 Jaguar F-pace S new in November 2018. It was hit day 10 in a parking lot. Went to the dealer to be fixed for a few weeks. Was returned missing 5 jaguar lug nuts. Dealer expected me t It was hit day 10 in a parking lot. Went to the dealer to be fixed for a few weeks. Was returned missing 5 jaguar lug nuts. Dealer expected me to replace them. Dealer replaced reluctantly. That was #1. Now, it is still under warranty. I have had a tab on the rear bumper which has been loose for a while. I have called, left messages and emailed. No one has called me back. Now I am back up north for the season. My last message to the dealer was that I expect this to be fixed when I return in December. Still no one responds to me. I called and said I will drop by to show someone in service and was told "they may not be able to speak with you". Bottom line: everyone is very nice while I am physically at the dealership, but other than that there is no response. I have held back on writing this kind of review for 3 years. More
My service advisor was very nice, very professional. Although the wait for my car to get serviced was long, the advisor set a clear and accurate expectation around wait time. Although the wait for my car to get serviced was long, the advisor set a clear and accurate expectation around wait time. More
Dan Collins, Service Manager & Lendita B. are excellent representatives for Range Rover/AutoNation. They are both very responsive & are Experts in resolving issues. They are the best. are excellent representatives for Range Rover/AutoNation. They are both very responsive & are Experts in resolving issues. They are the best. More
This team went out of their way to make my experiencia a 5 star. I owe this to the Service and Collision Managers. The service associate's service is under par. I do not feel confident in Mr. Miller" abil 5 star. I owe this to the Service and Collision Managers. The service associate's service is under par. I do not feel confident in Mr. Miller" abilities and he does not provide good (let lone excellent) service. He did not communicate with me about the vehicle and status and this is not the first time he is my service associate his under par service is consisten. My 5 star rating is because of the service and collision managers! More