Land Rover Fort Lauderdale - Service Center

I have a 2023 Defender the back door lock stopped working so I called the dealership to make an appointment for repair and I asked for a loaner car and was told if you want a loaner car you have to make a ap so I called the dealership to make an appointment for repair and I asked for a loaner car and was told if you want a loaner car you have to make a appointment 3 weeks in advance. I do not understand how this worked because I cannot plan 3 weeks in advance for my car to break down.. But I felt it would not be safe to leave my car unlocked for 3 weeks. My service advisor who is very knowledgeable and very nice said he would try to get it done quickly and even checked to see if parts were in stock before I left it. Well apparently the part was not in stock so the try getting it from another dealer and it ended up being the wrong part. So he said they were sending another one the next day and it should be ready. But no one has replied to my text or let me know it wasn’t gonna be ready. So tomorrow will be a week without a car which is unacceptable considering how much this car cost. Also several months ago someone vandalized my car and broke the passenger side window it took 3 weeks to get a replacement from land rover.. l actually love the car but I regret buying it because of the service. More

We are always very well taken care of by our service advisor Hila. She is very responsive, friendly, patient and knowledgeable! The waiting area is quite nice too! I can sit and get my work done in a be advisor Hila. She is very responsive, friendly, patient and knowledgeable! The waiting area is quite nice too! I can sit and get my work done in a beautiful quiet space. And, they have a wonderful coffee machine that makes great lattes, cappuccino or whatever you fancy while you’re waiting for your car. I highly recommend asking for Hila! She is THE BEST service advisor and will take great care of you!! More

The issue I have is still not fixed. It’s as though I have been given the run around . I have been patient hoping the issue would be fixed but it’s still not fixed It’s as though I have been given the run around . I have been patient hoping the issue would be fixed but it’s still not fixed More

I had fantastic service, as always, as Land Rover has an excellent customer service department. excellent customer service department. More

Miguel at Land Rover Fort Lauderdale is hands down THE BEST service advisor we have ever had! His commitment to excellence is bar none. He is ALWAYS available to help with any car related situation an BEST service advisor we have ever had! His commitment to excellence is bar none. He is ALWAYS available to help with any car related situation and keeps in constant communication regarding the issue and progress. Thank you, Miguel, for taking such incredible care of us and for your kindness and generosity. S & K M More

service writer justin was very helpful and courteous and went beyond his scope of his job went beyond his scope of his job More

Charles and Hila are always pleasant, professional and attentive. The dealership itself looks top notch. I’d recommend this location in a heartbeat! attentive. The dealership itself looks top notch. I’d recommend this location in a heartbeat! More

I just bought a Land Rover and went to service it. My service adviser was Justin and he was more than helpful. Loved the expirience and will be coming back for the future! My service adviser was Justin and he was more than helpful. Loved the expirience and will be coming back for the future! More

Good service good timing . Thank you for cooperation and willingness to help everything was pleasant Thank you for cooperation and willingness to help everything was pleasant More

Great service team to welcome you, Justin goes extra miles to satisfy the customer. The service took longer than expected but I am satisfied. The supervisor does not really care about your service. I ho miles to satisfy the customer. The service took longer than expected but I am satisfied. The supervisor does not really care about your service. I hope Land Rover revises that issue. More