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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
224 Reviews

224 Reviews of Land Rover Fort Lauderdale - Service Center

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August 16, 2022

My experience at land rover fort lauderdale exceed my expectations.they are realy professional and honest and they are realy welcoming.i used to go to the one in miami and im glad i give a try to land ro More

by Miami8190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hila
Aug 23, 2022 -

Land Rover Fort Lauderdale responded

Hello there! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 02, 2022

Repair work was excellent and Service agent Linda was very helpful. Vehicle was detailed as well. More

by Dbfirman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 04, 2022 -

Land Rover Fort Lauderdale responded

Hi, we're happy you found our staff, Linda to be so supportive during your experience here at Land Rover Fort Lauderdale. If you ever need help, just give us a call. Happy motoring!

August 01, 2022

Excellent service and fast service. Customer service was great. Very accommodating in loaner car during my visit More

by CB
Recommend Dealer
Yes
Employees Worked With
Hilakaifi Tzifani Was outstanding in every way.
Aug 03, 2022 -

Land Rover Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

Very good attention from Mr. Miguel Caraballo, very good availability for the attention with his clients. More

by Percy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Caraballo
Aug 02, 2022 -

Land Rover Fort Lauderdale responded

Hi Percy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2022

After a few minutes of waiting, speaking with an associate to find the correct service contact I was able to get the Range Rover in for a emergency battery installation. Assistant Manager Linda wa More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Bytyqi and Jef Frankfort
Jul 29, 2022 -

Land Rover Fort Lauderdale responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 22, 2022

Absolutely worst customer experience ever. We dropped off our 2021 Range Rover Sunday evening, spoke with service advisor Monday morning and approved services fee. Called Tuesday, Wednesday an More

by Arnoldtd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miquel
Jul 22, 2022 -

Arnoldtd4 responded

Absolutely worst customer experience ever. We dropped off our 2021 Range Rover Sunday evening, spoke with service advisor Monday morning and approved services fee. Called Tuesday, Wednesday and Thursday for an update with no response and return call after being transferred over twelve times and leaving six messages. Finally escalated to the Sales person that sold us the vehicle and finally received a response only to learn that our vehicle was not serviced at all after being there the entire week (five days). Only to learn that Land Rover Fort Lauderdale would not be able to get to the 20k service until 3 weeks from now. Completely defeats the purpose of scheduling a service appointment. When I spoke to John Evanicki to express my concerns, it was essentially no regard for customer service yet alone being concerned about the customer experience. Stay away from this dealership and go to Warren Henry Land Rover North Dade for better service. Absolutely deplorable service and the worst given all the generations of Range Rovers that we’ve owned over decades.

July 15, 2022

Great service, Taiwo took the time to explain to me what needed to be done and the car was ready to go on time. More

by Patricia R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taiwo Miller
Jul 19, 2022 -

Land Rover Fort Lauderdale responded

Hi Patricia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2022

Javier was my service representative- he was super. This was my first service experience here and it was great. I love my Defender!! More

by Rover #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 11, 2022 -

Land Rover Fort Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Fort Lauderdale! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 08, 2022

Rep was awesome! Took the time to thoroughly explain my service points. Recommended tires and follow up appt. More

by tsikes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Jul 11, 2022 -

Land Rover Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2022

Pleasurable experience. I would buy from them again. I will be sure to recommend this dealer. More

by Guido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Passanese
Jun 27, 2022 -

Land Rover Fort Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Land Rover Fort Lauderdale and we hope to be of service again in the future.

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