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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
224 Reviews

224 Reviews of Land Rover Fort Lauderdale - Service Center

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December 04, 2022

I had my recent yearly maintenance visit for my car. Albert was my service contact and he was great! Wonderful service. More

by michaelackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Dec 05, 2022 -

Land Rover Fort Lauderdale responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2022

They are the great, specially Sharone in the service department, he is just the best!!! More

by nellyleal18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharone, Peter
Nov 22, 2022 -

Land Rover Fort Lauderdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sharone here at Land Rover Fort Lauderdale! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

The service advisor was extremely help and empathetic. She went above and beyond to assist me and resolve any issues I had. More

by Shanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila and Sharone
Nov 20, 2022 -

Land Rover Fort Lauderdale responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 10, 2022

Everything was really good except for signing my car in I don't like the fact that you have to leave it and it might take a week just for them to look at it Because of that I went without a car for 8 days ca More

by Mi3000gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiwo
Nov 18, 2022 -

Land Rover Fort Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Excellent service from service advisor as well as updates during maintenance repairs, good work overall More

by Jamaica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taiwoo Miller
Nov 18, 2022 -

Land Rover Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 09, 2022

The employees did a great job &wondwrful servise ,are very satisfied they replaced an electric battery used to call police if needed. More

by AbCardozo2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
did not make notes of names
Nov 16, 2022 -

Land Rover Fort Lauderdale responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

There is no consistency of staff. In sales nor service. Only the finance department. Nothing ever goes smoothly in the service department. They are overwhelmed, and the attitude is th More

by Wendy Johannsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taiwo , Jim, Jessica, Lee
Nov 08, 2022 -

Land Rover Fort Lauderdale responded

Hi Wendy, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 949-0654 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 19, 2022

Great service. Staff is always very kind and they try to be accommodating. It is hard to get an appt but that is a reflection on my availability as well….. More

by Zach CHOQUETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

Land Rover Fort Lauderdale responded

Hi Zach, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 18, 2022

Attempted to make a service appointment for a brake change on a Range Rover Sport. I was told when calling that they would not have any available appointments until mid January. I called on October 11 More

by ljc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

Land Rover Fort Lauderdale responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0654 to discuss what we can do to help.

October 17, 2022

Great customer service, enjoyed working with Sales Rep, Michael Anderson, service was superb and friendly I would highly recommend. More

by Kassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
Oct 17, 2022 -

Kassandra responded

Superb customer service

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