Land Rover Fort Lauderdale - Service Center

Excellent service and very knowledgeable and friendly staff, I highly recommend Miguel Caraballo from the service department. Will definitely come back for all my service needs. Thank you! staff, I highly recommend Miguel Caraballo from the service department. Will definitely come back for all my service needs. Thank you! More

Hila and Ryan are truly wonderful people to work with. They make you feel very special They make you feel very special More

Great service! Was seen promptly, my advisor provided good guidance and car was done in a few hours. Was seen promptly, my advisor provided good guidance and car was done in a few hours. More

dealership and service have catered! What used to be great customer service has simply evaporated leaving a dim shadow of what used to be a quality dealership...I will NOT be returning, What used to be great customer service has simply evaporated leaving a dim shadow of what used to be a quality dealership...I will NOT be returning, tho I've purchased and had serviced many vehicles over the years there. unless there's no other place on the planet to go ..a truly dismall and aggravating experience ...sad to see this dealership has so deteriotated and what's left in its place....clearly the priority is only about the Benjamin's with little concern for any level of service...sad commentary on who took over this dealership... More

Miguel is my service advisor and makes my life simple. He is extremely responsive. Excellent experience He is extremely responsive. Excellent experience More

This experience improved my opinion of this dealership. They were up front with time and cost expectations. They were able to provide me a courtesy vehicle in a timely fashion. My repairs were unexpected a They were up front with time and cost expectations. They were able to provide me a courtesy vehicle in a timely fashion. My repairs were unexpected and my vehicle was towed to this dealership. I did encounter a couple of issues when the vehicle was returned to me, but Hila ensured a resolution. All things considered, a good experience. More

Great experience. I took my car in for service and all issues were resolved to my satisfaction. I took my car in for service and all issues were resolved to my satisfaction. More

The worst service on so many levels. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Took it Tire Choice to be looked at and they told us the water pump was leaking, and that we should take it to the dealer. We have an extended warranty. We could not make a service appointment for 10 days... so I did not drive my car. After 3 weeks at the dealer, once the manager, Charles got involved, we finally had some traction. It was always one excuse after the other. Bottom line I couldn't drive my car for a month. This is not the first time service was terrible at Land Rover Fort Lauderdale. I owned a Mazda before this car and got the best service ever... and a Lexus and a Toyota. Once Charles got involved, everything changed. But this is unacceptable. We will not be buying any car that needs to go to your dealership. We plan to purchase a Cadillac next. I am not sure if Jose was at fault. He was very nice in the end and treated us like gold. More

Completely unenjoyable on so many levels. Not what I would expect from a premium brand. Not what I would expect from a premium brand. More

No one has time to take their vehicle in for service. At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellen At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellent from making an appointment, Dropping off the car to a loaner car to completion and pick up everything I was told happened just the way I was told it would. Great job at this dealership More