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Land Rover Fort Lauderdale - Service Center

Pompano Beach, FL

4.4
225 Reviews

225 Reviews of Land Rover Fort Lauderdale - Service Center

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May 15, 2023

I brought my car in for service, Sharone is my service advisor and he does a stellar job. Always considerate of my time and how he can help me. I am very grateful for his advisement. Henri More

by Hvezie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharone is my service advisor
May 18, 2023 -

Land Rover Fort Lauderdale responded

Hello, thanks for your praise and kind comments about Sharone. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023

Our vehicle was serviced and repaired from flood damage. Miguel kept us up to date with the repairs and also stayed in close contact with our insurance. More

by Gailppool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 18, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023

My service advisor, Jose Mena was courteous and interested in taking good care of my vehicle. I had an appointment and was greeted promptly. I was in and out of the dealership in 30 minutes. More

by AOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
May 18, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I brought the car in for a full service and to diagnose why a check engine light...the car was running so poorly that I had it towed in. Alfred was my service advisor. You can't go wrong with Al, he really More

by kamerf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Pagliaro
May 18, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to Alfred here at Land Rover Fort Lauderdale! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2023

Service and diagnostic for an engine check light booked in advance for 8am. I arrived on time but sadly the designated employee was tardy. 30 minutes I stood around looking like some spare part at a weddin More

by Insulted of Fort Lauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two of them
May 17, 2023 -

Land Rover Fort Lauderdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0654 to discuss what we can do to help.

May 12, 2023

My vehicle was serviced in a timely manner. And it was squeaky clean when it was returned to me. My service advisor, Jose Mena, called me with updates and notified me when the vehicle was ready More

by SpiceGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
May 16, 2023 -

Land Rover Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2023

I specifically recommend mister Jose pena his very professional and efficient person and helpful i give him a 10 More

by ricardoflor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose pena
May 15, 2023 -

Land Rover Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 27, 2023

Great experience. My service advisor Hila was very professional, and explained everything to me in detail. Did not have to wait too long. My loaner vehicle was waiting More

by heather124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
May 01, 2023 -

Land Rover Fort Lauderdale responded

Hello Heather, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

Professional and Caring staff that went the extra mile! ! I can always count on them! More

by Amsterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 01, 2023 -

Land Rover Fort Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2023

It was the worst service experience in my life. I was officially accused of lying. I took it to the service center because there was water coming from the roof of my car. After I took delivery o More

by barbarosbarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
amanda
Apr 28, 2023 -

Land Rover Fort Lauderdale responded

Hi, we are deeply disappointed by your experience at Land Rover Fort Lauderdale. If you'd like, please contact our General Manager at (954) 949-0654. We'd appreciate the chance to make your experience a positive one.

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