Land Rover Fort Lauderdale
Pompano Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had a terrible experience getting my car serviced (or should i say lack thereof) at land rover of fort lauderdale. firstly, i called in to schedule an appointment and was shocked to see that there wer should i say lack thereof) at land rover of fort lauderdale. firstly, i called in to schedule an appointment and was shocked to see that there were no spots available for 2 weeks . 2 weeks?! thats crazy! we have been leasing a BMW for almost 3 years now, and have never had any issues booking appointments more than a few days out, even with loaner. the day of my appointment, we had a couple unexpected things come up the morning-of, so i called and asked to shift my appointment by 45 minutes. the lady i spoke to was very kind and said "no problem". awesome. I actually was able to arrive a little bit earlier, so only around 30 minutes after my scheduled time. when i got there, I was informed that the loaner that we had originally booked was no longer available since i was late. first of all (and lets make this clear), i was not late, i had called ahead of time to change my appointment. second, how is it possible that in the interim 30 minutes, the loaner car had been given away? i could understand a scenario where i hadnt called and they just assumed a no-show, but this was not the case for my appointment. my assumption: there was never a loaner car to begin with and they used this as a cover up excuse. VERY unprofessional. they also tried to give me a hard time since we leased our car from another dealerhsip out of state bc the pricing at this specific dealership was off the charts high (presumably preying on wealthy (elderly) people from the boca/west palm area who dont know much about leasing). im sorry, but a land rover is a land rover and should not matter where it is leased from. we will not be bringing our car here for servicing in the future. More
I spoke with Sierra today at Landrover Dealership and I HIGHLY recommend a raise for her for excellent customer service and overall amazing attitude. I am calling from out of town but was a customer at thi HIGHLY recommend a raise for her for excellent customer service and overall amazing attitude. I am calling from out of town but was a customer at this Dealership prior. This may post multiple times as the site kept logging off! THANKS AGAIN SIERRA FOR EXCELLENT CUSTOMER SERVICE! More
Worked with Bill Morden completely on-line to purchase my F150. Bill was incredibly knowledgeable on this vehicle and all of its features even though it wasn’t his brand. He quickly answered all questions an F150. Bill was incredibly knowledgeable on this vehicle and all of its features even though it wasn’t his brand. He quickly answered all questions and made the process as painless as possible. He even gave me a ride so I could drop off my rental car. I would give him my business again. More
Poor service especially considering Covid! Service was scheduled for 30 minutes and took 90 minutes! Finally upon delivery, valet driver was wearing mask around chin, not around mouth and nose! They real scheduled for 30 minutes and took 90 minutes! Finally upon delivery, valet driver was wearing mask around chin, not around mouth and nose! They really don't care about well being of their customers... More
Really cannot stress how terrible of a team this was in Fort Lauderdale. I just bought my third Supercharged Range Rover and they treated me very poorly. I dropped off my brand new car to get serviced sinc Fort Lauderdale. I just bought my third Supercharged Range Rover and they treated me very poorly. I dropped off my brand new car to get serviced since the brakes already went bad only two months in. I was going on vacation for two weeks and asked the service technician to give me an update on the car as to what was wrong with it and when i could expect completion. I never got a call from that technician for 7 days. I then had to continuously call the service department and wait on hold for 30 minutes to an hour at a time. The front office would just send me to some voice recorded voicemail instead of making sure I spoke to an actual person. I asked multiple times to have them help me in getting in contact with an actual person. I left six voicemails over two days and three of those voicemails being with the Manager of the service department. No one returned my calls. After recalling and recalling the next day I had to stay on the phone a total of 3 hours just to get through to the Manager who then proceeded to tell me no one had an update on my car after 2 weeks of being at the service department. I finally gave in and got really angry with the manager which I did not want to do. It took me another hour of showing how upset I was to finally get the info on my car. He then told me the car would be done by end of day ( that they just miraculously received the part they needed) and basically it had been forgotten the past two weeks. I do not remember the name of the service manager, either way he absolutely sucked at his job. Dr. Gold More
Overpriced, Poor Service, Unreliable Our family owns 2 Range Rovers, and are beyond disappointed in Land Rover and the local Fort Lauderdale service center. This center is overpriced and Our family owns 2 Range Rovers, and are beyond disappointed in Land Rover and the local Fort Lauderdale service center. This center is overpriced and uses low quality products that require replacement well before normal time frames. Do not be fooled by the kind service representatives that will smile as they basically rob you of your money. Do yourself a favor and go somewhere else for your service needs. You will get better service, better quality, and at a MUCH LOWER PRICE. More
The entire experience was amazing! Marcio, Scott and Stephen were absolutely wonderful. I would highly recommend purchasing a vehicle from Land Rover Ft Lauderdale. It was by far the ea Marcio, Scott and Stephen were absolutely wonderful. I would highly recommend purchasing a vehicle from Land Rover Ft Lauderdale. It was by far the easiest vehicle purchase I’ve ever had. More
Best Experience EVER This was our first time visiting this dealership. I can promise you it will not be our last. Of the many dealerships I have visited, and cars I have This was our first time visiting this dealership. I can promise you it will not be our last. Of the many dealerships I have visited, and cars I have purchased over the years, this experience was the BEST. My overall perception is that they ALWAYS do what is best for their customer. Peter Penaherrera was our salesperson, and he went above and beyond to make sure we got the best deal, and were 100% satisfied. We have owned 5 Range Rovers and Love the cars. Finding a dealership we like has been difficult. Not any more!!! Thanks Peter and the entire staff at this dealership!! More
awesome dealership and they treat you like family Went in to get a Range Sport..and they had the best service..friendly and knowledgeable. Tom Stein is a boss and he goes the extra mile. Once you dri Went in to get a Range Sport..and they had the best service..friendly and knowledgeable. Tom Stein is a boss and he goes the extra mile. Once you drink this cool aid..forgetabboutit!! More
Horrific Experience / RIpped OFF Please do NOT conduct any business with Land Rover Ft Lauderdale. They have been reported to the proper authorities and complaints have been filed wi Please do NOT conduct any business with Land Rover Ft Lauderdale. They have been reported to the proper authorities and complaints have been filed with Land Rover Coroprate.The salesman was EDWIN NIEVES..He should be fired..unethical behavior and possible fraud..STAY AWAY from him..Also the sales managers who were BOTH AWARE of this scam were Cameron Rodgers and Tommy Greer..they did nothing..and cost the customer thousands. PLEASE DO NOT conduct business with them..Go anywhere else. More