Land Rover Denver

$795 paperwork fee - Run! I went to this dealer to look at a very similar LR4 I was considering purchasing at another Land Rover dealer. My salesman Richard Mall was very nice I went to this dealer to look at a very similar LR4 I was considering purchasing at another Land Rover dealer. My salesman Richard Mall was very nice and did a good job with the situation he had to work with. The vehicle in question was very good and they had just got it into inventory. It was almost identical to the other LR4 with some very small minor details. When we got to the trade appraisal and negotiation of vehicle price I did a flashback. I have not been treated like that or seen the old school sales tactics since I was on the finance side of the business myself 25 years ago. This was one of the worst I have ever seen. The sales manager was not of the quality that I would expect to see at a Land Rover dealership. I would expect him and his tactics at a used car lot not associated with any major brand, selling cars that barely roll off the lot. In addition, they attempted to take advantage of the fact that I was from out of state and didn't fully understand the laws around automotive sales in any state other then Colorado as far as I could tell. Last, who ever hear of a document fee of $795! WOW! Needless to say, I was insulted and felt like I had been beat up. I ended up going back to the other Land Rover Dealer and paying slightly more (less if we include the document fee) in order to work with people that treated me with respect. I would avoid this dealer! More

Richard and Omer were amazing! We had the best experience purchasing a vehicle. They were both so professional and kind. We are so happy with out Jeep. We have purchased several vehicles in our experience purchasing a vehicle. They were both so professional and kind. We are so happy with out Jeep. We have purchased several vehicles in our lifetime and have never had a better experience. I was recently talking with a coworker who is looking for a vehicle and could not recommend you and your dealership quick enough. Thanks again! Jeff and Allison Wamsley More

I gave this dealership the ratings I did because I never felt any pressure to make a decision about the car from them which I really appreciated. felt any pressure to make a decision about the car from them which I really appreciated. More

Great experience - no hassle or pressure, and very helpful. Explained the features of the vehicle thoroughly and was fair with trade-in as well. Good job by the business manager as well. Very easy helpful. Explained the features of the vehicle thoroughly and was fair with trade-in as well. Good job by the business manager as well. Very easy process and experience. More

Randolph and the rest of the sales team at Land Rover Highlands Ranch (Colorado) were a pleasure to work with and have incredible customer service!! Highlands Ranch (Colorado) were a pleasure to work with and have incredible customer service!! More

We had a great time at the Land Rover event and we are looking forward to attending the next event. I brought my entire family and everyone had a great time. looking forward to attending the next event. I brought my entire family and everyone had a great time. More

I have my RS Sport maintained here and the service experience is exceptional. Often times that an only be validated when you have a problem. I was irritated by a recent experience (vehicle detail not experience is exceptional. Often times that an only be validated when you have a problem. I was irritated by a recent experience (vehicle detail not maintenance)- not enough to take my car back but enough to bug me. When I chatted with my service advisor, Sam - yes, you deal with the same person, he confirmed customer saisfaction and quality were what differentiate their service and promptly turned my irritation into the satisfaction I expect. Also, this dealer organizes quarterly off road events for clients , these are not simply riding a dirt track but real 4 wheel drive events designed to demonstrate and familiarize oneself with their vehicle. We all know it'll get to the office and Starbuck's just fine , however take it on a trail rated difficult by the Guide to Colorado Backroads and 4 Wheel Drive Trails and you'll truy have a different sense of your vehicle. They have expert support in attendance to advise along the way, each vehicle has a walkie talkie to ensure good communication and they provide lunch - there is such a thing as a free lunch. The most remarkable thing is, it's part of their service to clients , promoting brand loyaltly and the real camaderie of ike minded owners who want to experience the best 4 wheel drive vehicle in the world. All abley managed by Stephen Jenkins , a wonderful host with a focus on the client ad the vehicle. More

I took part in the off road adventure organized by Stephen on Sunday. It was a superb day out and everyone from the dealership was so friendly and helpful in fact just the same as when I go to the dea Stephen on Sunday. It was a superb day out and everyone from the dealership was so friendly and helpful in fact just the same as when I go to the dealership. Even though I had been off road before in my vehicle I was still able to learn something new about it's features and capability. This type of event is a credit to the Brand and to the dealership and it will lead to greater customer satisfaction. Thanks to everybody for a fantastic day and I hope I can attend another event soon! Cheers Mick More

I bought my LR3 here in 2009. The sales crew was very nice and informative. I have taken my LR3 in a few times for service and Tyler and Linda were very good service reps. The prices were a little on the nice and informative. I have taken my LR3 in a few times for service and Tyler and Linda were very good service reps. The prices were a little on the high side but the work done was very good. This location has also offer some off-road events, which my family has taken advantage of twice. Vipul Anjaria and Stephen Jenkins were exceptional host. The trails were great and they even provided lunch. We will definitely take advantage of it again. Overall a great dealership! More

Ryan was excellent to work with. He was pleasant and not pushy. I would definitely work with him in the future. Pricing was good, and I used the service department for window tinting, and my experience th pushy. I would definitely work with him in the future. Pricing was good, and I used the service department for window tinting, and my experience there was very good as well. The ONLY negative I had with my experience is that I was looking specifically at Nissan Armadas with the "big tow" package rated at 9000 pounds. The Armada I purchased was indicated to have had this. The big tow package includes load leveling suspension and a different gear ratio. When I hooked up my camper, it was obvious that there was no load leveling, so I had to research more. What I found was that the model I purchased (SV) was not available with the big tow package and the highest capacity for 4x4 in this trim is 6500 pounds, well under the 9000 I was looking for. Other than that, we do like the vehicle (although towing through the mountains would have been much better with the increased capacity), and our experience with Ryan was excellent. More