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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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August 23, 2024

The dealership has excellent customer service and excellent technicians. Repairs were done with the utmost efficiency. More

by beverlyinca
Recommend Dealer
Yes
Employees Worked With
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 22, 2024

They were both very helpful in resolving an issue with a car i no longer needed. More

by SAKO1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

August 22, 2024

Outstanding, friendly service. Best mechanics around. Especially Bonito and Frank. Also thought Zack was very friendly and knowledgeable. More

by MIKEPENROD
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonito
Aug 23, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2024

He was awesome, very professional and took great care of me. You need more employees like Nathaniel. He represents what your company should stands for in excellence. More

by Clarkrachael70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2024

Excellent communication and service was completed in the time it was expected. Definitely will continue to work with this team. More

by RYANW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 17, 2024

Rowena was great, very helpful and attentive, still waiting for the title, finance a little sloe More

by DRBERGER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 16, 2024

Service department is the only area we have used! They are superb ! Friendly greetings, prompt response and very knowledgeable. More

by GUFEGRAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 11, 2024

Zach did a wonderful job keeping me informed. Nothing else to say about it at this time. More

by tgold0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 12, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

August 09, 2024

My specific request was assured when I made the appointment, but denied after manufactured service was preformed. When the dispute began I was disappointed with the lack of honesty and abrupt mann More

by amybarlassgarza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Land Rover Boerne responded

amy, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

August 09, 2024

I purchase a 900. 00 warranty and first time I go to use it . The warranty does not cover any thing . I had vacuum leak cost me over five hundred for repair . I had chi More

by Shonyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Aug 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

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