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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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September 09, 2023

Amazing customer service provided quick feedback on a consistent basis. I would highly recommend to future customers More

by MANDREASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrena
Sep 11, 2023 -

Land Rover Boerne responded

MANDREASON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 08, 2023

Range rover did a great job with comparable prices on tires. They fixed a few other things that were regular maintenance in a timely manner and dealing with Augustine my service rep was fantastic. He is More

by aprilemrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin service rep
Sep 11, 2023 -

Land Rover Boerne responded

aprilemrie, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Friendly staff. Great showroom layout; very neat, clean and organized. Like the merchandise displays, but not enough in varied sizes. Never seen anyone at the merch More

by Ammocdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Land Rover Boerne responded

Ammocdr, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Very helpful, really quick to get you in and out and service department was awesome also. More

by BILLBALDWIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Bukrinsky, Victor Zapata
Sep 03, 2023 -

Land Rover Boerne responded

BILLBALDWIN5, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 31, 2023

Maryum and Ray went above and beyond to take care of my car issue. I was so stressed and upset about what happened to my car but Maryum just took the reins and that was priceless to me. More

by LEAANNSTEITLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryum and Ray
Sep 03, 2023 -

Land Rover Boerne responded

LEAANNSTEITLE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 29, 2023

Best service I’ve had! Very professional and very prompt in making sure I was taken care of More

by denissecastro0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Jeffrey Harral, Adalberto Velasco Jr.
Sep 03, 2023 -

Land Rover Boerne responded

denissecastro0131, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 29, 2023

Lorena is a wonderful service advisor; and Brandon completed a beautiful detail cleaning of my wife's automobile. All of the service folks are very friendly and helpful. More

by redlegfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena in service and Brandon as a detail specialist.
Sep 03, 2023 -

Land Rover Boerne responded

redlegfive, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {{business_name}}. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 29, 2023

Victor in the Service Department was very courteous, professional and helpful. Would gladly work with him again. More

by richard_tdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service
Sep 03, 2023 -

Land Rover Boerne responded

richard_tdt, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 29, 2023

Amazing experience all around. Tom Fagan was a wonderful person to work with. Had all the information we needed and worked with us to get us the best deal for our needs. We Will be More

by JENNIFER LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fagan, Adalberto Velasco Jr.
Sep 03, 2023 -

Land Rover Boerne responded

JENNIFER LEWIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 28, 2023

I love SVC team and Land Rover excellent customer service and great communication will be coming back More

by elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenilee Knight, Dale Haines, Calin Doud, Timo Navarrete, Adalberto Velasco Jr., Gregory Whitlock, Victor Zapata
Sep 03, 2023 -

Land Rover Boerne responded

elle, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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