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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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September 15, 2023

They did outstanding very helpful and got my repair done fast I will continue to use this dealership More

by STEESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Sep 18, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2023

After lack of communication when we first brought our 03 Jag in for service, after the transfer of ownership of the business, we were well cared for by your new service staff. More

by DurOwen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Sep 18, 2023 -

Land Rover Boerne responded

DurOwen, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 13, 2023

Mariam took very good care of me. She was friendly, professional and attentive. I felt very comfortable about leaving my car there. More

by TAS106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariam, Adalberto Velasco Jr., Victor Zapata
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Sep 14, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 13, 2023

Smooth place to take your car for service. A pleasure dealing with them. Thank you More

by Alex Popa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Land Rover Boerne responded

Alex Popa, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2023

Neal was an extremely helpful and kind sales associate. I am very happy with my car. More

by BAILEY TANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calin Doud, Timo Navarrete
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Sep 13, 2023 -

Land Rover Boerne responded

BAILEY TANS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 12, 2023

Best Jaguar dealership on San Antonio. I stay by seaworld and pass right by Land Rover on I-10 to come here. More

by GRANDEURTRUCKINGSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Land Rover Boerne responded

GRANDEURTRUCKINGSA, thank you for sharing your experience with us. We appreciate your feedback!

September 12, 2023

The young lady that waited after her shift ended to allow us to pick up our vehicle should be commended. More

by taurushuntr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 13, 2023 -

Land Rover Boerne responded

taurushuntr, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 09, 2023

They were ready for me at my scheduled time. Made sure I knew what the pot was for. Kept me informed as they reviewed my vehicle and provided me with a wrap up once they were complete More

by htxdad
Recommend Dealer
Yes
Employees Worked With
Service provider Laurana
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Sep 09, 2023 -

htxdad responded

Great service.

September 09, 2023

Outstanding and professional service depart. Sales very friendly professional and knowledgeable of all your vehicles. More

by jdsimpson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harral, Adalberto Velasco Jr.
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Sep 11, 2023 -

Land Rover Boerne responded

jdsimpson6, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 09, 2023

Takes too long to leave and pick up car from service. Was told by service manager that there was nothing wrong with the speed limit signage on the instrument cluster even though there is. I wrote JLR wit More

by oclvy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with the service department.
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Sep 11, 2023 -

Land Rover Boerne responded

oclvy22, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

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