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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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September 19, 2023

My vehicle was not even touch after being in the service department for a week. I was not aware until I called to check the status of my vehicle. No follow up was provided even after I made contact with t More

by SPARHAM63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Castaneda
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September 18, 2023

The associates were very friendly and so professional. Michael helped with the financial side. Thanks Michael and Sterling! More

by Donnawinkler55
Recommend Dealer
Yes
Employees Worked With
Sterling Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Land Rover Boerne responded

Donnawinkler55, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 17, 2023

Other than long wait time, service was great. Staff was always helpful. Complementary car washes is always the cherry on top. 😊 More

by lorraine.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Land Rover Boerne responded

lorraine.aguirre, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 17, 2023

Terrific place to purchase a vehicle. The car was so clean! Sales & Finance were great. More

by HMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in finance , Dale Haines, Thomas Fagan
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Sep 18, 2023 -

Land Rover Boerne responded

HMAYOR, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 17, 2023

All the workers very helpful and nice. Short wait times and a nice waiting area. More

by dwaters76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Smoak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Solano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noni 10 stars, Thomas Fagan
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Sep 18, 2023 -

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

September 16, 2023

The finance department was Awesome they went Above and Beyond to finance my vehicle. 👍 Keep up the great job More

by EDDIE.7214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Calin Doud, Adalberto Velasco Jr.
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Sep 18, 2023 -

Land Rover Boerne responded

EDDIE.7214, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 16, 2023

Great people, really fast service. I love dealing with everyone here. The service dept. is very responsive. More

by PIPERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Jeffrey Harral, Timo Navarrete, Adalberto Velasco Jr.
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Sep 18, 2023 -

Land Rover Boerne responded

PIPERMAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 16, 2023

Miriam did an excellent job kept me posted throughout the day and had my car ready as promised More

by DSBONNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam in the service department
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Sep 18, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 15, 2023

D e l e t e d xxxxxxt d e l e t e d More

by jawnprieto
Recommend Dealer
No
Employees Worked With
Not interested in naming employees
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September 15, 2023

Our service advisor was very friendly and efficient. She took care of us in a timely manner and communicated with us during the entire process. Our vehicle was ready in a few days and it was even washe More

by LWILKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Sep 18, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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