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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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October 04, 2023

Excellent service and sales. Andy did a great job and the vehicle was immaculate. I was not happy about the added coverage of the elite protection but the sales manager made it r More

by KMORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Calin Doud
Report | Print
Oct 05, 2023 -

Land Rover Boerne responded

KMORAN3, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 01, 2023

Augustine, took my car in without an appointment and handled my 2 issues efficiently and professionally. More

by TRAILRUNNER863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Timo Navarrete, Adalberto Velasco Jr., Victor Zapata
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Best dealership I have ever worked with. Will definitely recommend to everyone. They went above and beyond to help me purchase a new car. More

by VMAX12N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Jeffrey Harral, Adalberto Velasco Jr.
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

VMAX12N, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 01, 2023

Service was long but very thorough. New battery did not get fully updated, took it back the next day for that. Cleaned my car and it looked great. More

by PLYON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Always professional and courteous. The timely updates help keep me informed. I will not go anywhere else! More

by tracyskrasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraina in service
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

tracyskrasek, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 01, 2023

Service work was done correctly. Rapid in and out. They were ready at my scheduled appointment time. More

by Robert Burwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

Robert Burwell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Great service, knowledgeable, friendly, respectful, honest....and the car wash a plus.. explain options and possible preventative maintainance well.🤪💥 More

by TED.EMRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augustine in service ?????, Adalberto Velasco Jr.
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

TED.EMRIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 01, 2023

The team was great! ! They did everything they could to help me navigate the required repairs and provided top notch service. More

by RACHELSHAW84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maraym J
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

RACHELSHAW84, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Timo, Michael, Donald and the rest of the staff are phenomenal. I will always be loyal to these guys as they were honest, forthright and truly genuine in all my purchases there. More

by INAIYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Haines, Calin Doud, Timo Navarrete, Victor Zapata
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

INAIYH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 01, 2023

Had a fast and great experience. I will be back when I'm in need of anything else! More

by RIDERR1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loerna
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

RIDERR1979, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

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