Land Rover Boerne - Service Center

I simply drove in the service isle to have my defender washed. Victor Garcia greeted me immediately and made me feel like I was a special customer. In the guest service business that you are in he is a ra washed. Victor Garcia greeted me immediately and made me feel like I was a special customer. In the guest service business that you are in he is a rare find. More

My service advisor Maryam Jaghon was right on point and made my service call pleasant and clear. Wait time was the shortest since I’ve been coming over there. Thanks! made my service call pleasant and clear. Wait time was the shortest since I’ve been coming over there. Thanks! More

Fantastic group of people, very professional, friendly and considerate. Pricing is always fair and competitive! and considerate. Pricing is always fair and competitive! More

Great They fixed my car and got everything done under the extended service plan Thanks extended service plan Thanks More

They have done a great job and have been first class, but I still need some minor work done and I travel the majority of the time which makes it hard to get my truck to Boerne from New Braunfels. I still need some minor work done and I travel the majority of the time which makes it hard to get my truck to Boerne from New Braunfels. More

Paid for detailing and didn’t get the interior detailed or cleaned . My car was the same ( very dirty ) on the inside as it was when I came in. Front desk people were great. No complaints there. They were or cleaned . My car was the same ( very dirty ) on the inside as it was when I came in. Front desk people were great. No complaints there. They were very attentive. I was upset at The service/cleaning people because I was excited to see the Interior of my car and I was in disbelief when I saw there was nothing done to it. Makes me question how good of a job they did with the mechanics of my car. I purchased the whole package to get my car Inspected and maintained and paid for detailing and cleaning and they couldn’t even get something as simple as cleaning the inside right. I will be calling manager sometime today because I really am concerned if they even fixed my car right. Probably won’t be going back to this location. Very disappointing after dropping so much money there and expecting the highest quality service. Now that I remember, I came last year and they also hadn’t washed my car but I just thought it was me imagining things but now I know I wasn’t. More

Excellent customer service and support, fast and friendly service clean facilties doe Rae me da so la service clean facilties doe Rae me da so la More

Fails to keep word and does not deliver on promises without constant probing . We’re promised a spare key 9 months ago at purchase, but still, nothing. 3 hours service turned into 8 and after $1,300 co without constant probing . We’re promised a spare key 9 months ago at purchase, but still, nothing. 3 hours service turned into 8 and after $1,300 cost to service still couldn’t remember the car wash we were promised when we’re arrived that morning. Probably won’t buy another LR after this experience. More

Very welcoming intake. Lady was very helpful and professional. I was in and out quickly. Lady was very helpful and professional. I was in and out quickly. More

Nice representative. Estimate on service time a little longer than expected. No courtesy vehicle. Shuttle not available. Nice waiting room. Have used Sewell in Austin for Estimate on service time a little longer than expected. No courtesy vehicle. Shuttle not available. Nice waiting room. Have used Sewell in Austin for our prior Range Rover and Jaguar. They set a high bar. We’re closer to you so we’re good with your dealership. More