Land Rover Boerne - Service Center
Boerne, TX
476 Reviews of Land Rover Boerne - Service Center
When we bought a car, they say they will provide the good care. They said that they will take care of everything because they are a very professional team that they review the I don’t know how many points to care. They said that they will take care of everything because they are a very professional team that they review the I don’t know how many points to be sure the card works perfectly. Everything was just a selling strategy, I’m so disappointed with the way that they provide customer care. We just trust on them but certainly they were lying. They never answer back our calls. They ignore us everything that they say was a lie. More
Service on my vehicle was exceptional. My shuttle driver was friendly, timely and efficient. My service advisor diagnosed the cause of the problem and resolved the problem effectively. Ove My shuttle driver was friendly, timely and efficient. My service advisor diagnosed the cause of the problem and resolved the problem effectively. Overall my experience was extremely satisfing. More
The young Lady that assisted me was excellent and tremendously helpful I only wish I could remember her name. she did excellent job taking care of all of my needs since i only came in for front pl tremendously helpful I only wish I could remember her name. she did excellent job taking care of all of my needs since i only came in for front plate bracket and she informed me i was due for service and got it done without me having appointment and getting done in a timely manner More
I was told I had to change my oil every 10,000 miles when I talk to another advisor it’s 21,000 miles so which is it also I was quoted $336 and when I went to go pay it was 500+ saying that my car uses more I talk to another advisor it’s 21,000 miles so which is it also I was quoted $336 and when I went to go pay it was 500+ saying that my car uses more all than others. I was not happy with the presentation or the experience of the service provider More
I needed 1 rim and 2 tires replaced on my Range Rover SV. The service was great! It took 2 days to get the vehicle back. Maryam, my service adviser, was awesome! I was provided with a loaner. Unfortunately, The service was great! It took 2 days to get the vehicle back. Maryam, my service adviser, was awesome! I was provided with a loaner. Unfortunately, the rim is in backorder (I'll keep you posted on the delivery of the rim). The spare provided with the vehicle is being used in the meantime. At completion of the service, the RR SV was conveniently delivered to my workplace. More
The process we experienced was nice and easy. The staff was well organized and knowledgeable. The staff was well organized and knowledgeable. More
Working with Augustine was a pleasure! He is professional, great communicator and listens and makes suggestions. He also accommodated special requests I had for my cars care. The servic He is professional, great communicator and listens and makes suggestions. He also accommodated special requests I had for my cars care. The service department always does it right the first time, I have never needed to bring my car back bc service want done correctly More
Professional, respectful, kind, patient and just everything you look for in customer service. Excellence.! Victor was knowledgeable, courteous and timely. everything you look for in customer service. Excellence.! Victor was knowledgeable, courteous and timely. More