Land Rover Boerne - Service Center
Boerne, TX
477 Reviews of Land Rover Boerne - Service Center
Great service! Got in and out in a hurry!! Great help! Will go back again! Got in and out in a hurry!! Great help! Will go back again! More
I purchased a "CPO" RR Sport from Land Rover Boerne 7 months ago. Unbeknown to me at the time, this "CPO" RR had a bent rim, flat spots on two tires, chair/headrest that constantly rattles and an infotai months ago. Unbeknown to me at the time, this "CPO" RR had a bent rim, flat spots on two tires, chair/headrest that constantly rattles and an infotainment system that works half the time, leaving me unable to utilize climate control and other features. I have experienced these issues from the very first day since purchasing this "CPO" RR. Not one single issue has been resolved in 7 months even though my vehicle has been at Shottenkirk Land Rover in Boerne for 5-6weeks. I just received my vehicle back from another 2 week stint at their service department in worse condition than it was before sending for repairs. My vehicle is filthy with water spots on half of my vehicle that will not come off, even after a car wash. This is embarrassing and unacceptable. DO NOT BUY A VEHICLE FROM SHOTTENKIRK LAND ROVER BOERNE. More
There are three Land Rover service centers all about an hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brou hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brought my car to me and picked up the loaner (an hour away!) all at no extra cost. All told, I'm very satisfied with the work they did and the care they provided to make the experience as pain free as possible. More
Very beautiful Dealership clean and lots of inventory, especially on the defender model easy to get and exit especially on the defender model easy to get and exit More
In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire in warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire insurance. Maryam called me the next day with a time to come over and get the new wheel. All good. Excellent service department More
Great experience! Maryam was fantastic and efficient Worked my vehicle in and I so appreciate it Maryam was fantastic and efficient Worked my vehicle in and I so appreciate it More
First time for service at your dealership. I was kept informed of service being done. Every one was professional, courteous and very friendly.. I was kept informed of service being done. Every one was professional, courteous and very friendly.. More
My service representative Miriam was ama and kept me informed every step of the way to make sure all my questions weee answered informed every step of the way to make sure all my questions weee answered More
This dealership is great, I am from San Antonio and make the drive to Boerne just for this dealership. Great staff, and beautiful dealership. the drive to Boerne just for this dealership. Great staff, and beautiful dealership. More
The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the shop foreman, Frank. I give him 5 stars and I will return solely because of him. More