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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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October 10, 2024

There are three Land Rover service centers all about an hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brou More

by Scott Taylor
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Land Rover Boerne responded

Scott, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 09, 2024

Great experience! Maryam was fantastic and efficient Worked my vehicle in and I so appreciate it More

by Pcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Land Rover Boerne responded

Hi thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 09, 2024

Awesome/ Clean dealership, they take of you with all vehicle needs. Everyone there is very friendly and helpful. Definitely I would continue to do business with them. More

by BILLY.GUADIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Land Rover Boerne responded

BILLY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2024

In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire in More

by Jfreud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 07, 2024

First time for service at your dealership. I was kept informed of service being done. Every one was professional, courteous and very friendly.. More

by CFRAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 05, 2024

My service representative Miriam was ama and kept me informed every step of the way to make sure all my questions weee answered More

by VKHARDIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho More

by Charles Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Main
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

Charles, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

This dealership is great, I am from San Antonio and make the drive to Boerne just for this dealership. Great staff, and beautiful dealership. More

by CANDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

CANDY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

October 03, 2024

Yours dealership needs to improve communications between the owner and his service representative. My vehicle only goes to a rover dealership. Technicians are excellent they' do a complete job Regards More

by hmitony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

October 02, 2024

The first year service on my Range Rover Sport was done promptly and professionally. I was very pleased. More

by RMYRONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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