Land Rover Boerne - Service Center
Boerne, TX
476 Reviews of Land Rover Boerne - Service Center
The people you employ were amazing to work with and took excellent care of me. However, I was quite dismayed at the service charge for using a credit card to pay for my service costs. I'm not sure if it's b excellent care of me. However, I was quite dismayed at the service charge for using a credit card to pay for my service costs. I'm not sure if it's because Shottenkirk is not typically a high-end dealer, and so this kind of treatment is commonplace at their other dealerships, but that is definitely unexpected when I am paying the high cost of a luxury vehicle service department. To Shottenkirk leadership: this needs to change or I will move my business elsewhere. More
Great experience! Lorena is awesome! She kept me updated throughout the service process and goes out of her way to assist! Lorena is awesome! She kept me updated throughout the service process and goes out of her way to assist! More
It was great service. Maryam kept me informed throughout my visit. This is the second time that I have worked with her. She is a great asset to the service team. Maryam kept me informed throughout my visit. This is the second time that I have worked with her. She is a great asset to the service team. More
service department took 3 weeks to 'fix' a problem and didn't really even fix it well... it started leaking gas and oil, also no loaner cars, and another problem that came up while vehicle was in shop was didn't really even fix it well... it started leaking gas and oil, also no loaner cars, and another problem that came up while vehicle was in shop wasn't even addressed or fixed when my warranty company should've been informed and the issue fixed, but it was not. the last day my vehicle was worked on it was extremely rushed since it leaked fuel and oil and also my starter was possibly damaged since now it takes about 8secondd to start my vehicle More
Neal was very knowledgeable and enthusiastic. Everyone at the dealership was very professional. Would recommend this dealership. Everyone at the dealership was very professional. Would recommend this dealership. More