Land Rover Boerne - Service Center

It's been primarily in the service department. All departments seem to be on point. Hope all goes well in the new year. All departments seem to be on point. Hope all goes well in the new year. More

I keep returning for my car purchases because of the friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! More

Great job and customer service awesome Very clean need to have some donuts for in the morning when people get coffee . LOL have some donuts for in the morning when people get coffee . LOL More

I recently took my car to a Land Rover dealership for repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership was abysmal. I received no updates on the status of my car, and whenever I called, no one seemed to have any information. The situation worsened when I learned that the person assigned as my contact no longer worked there, and to my surprise, my car had been ready for days without my knowledge. Upon arrival to collect my car, the confusion continued. No one at the dealership seemed to know who had worked on my car or what specific services had been performed. Although my car’s initial problems appear to have been resolved, the entire process was handled unprofessionally, with a glaring lack of communication. This experience was thoroughly disappointing and completely unexpected from a luxury brand like Land Rover, known for its high standards. It’s undoubtedly one of the worst customer service experiences I’ve ever had. More

Excellent service. Love Land Rover and my new velar. The follow up is also really good! Love Land Rover and my new velar. The follow up is also really good! More

He was very professional, informative, and knew the product very well to advise me on the necessary services need it for my vehicle. product very well to advise me on the necessary services need it for my vehicle. More

The Service Advisor was outstanding,miss Castaneda kept me informed on the progress of repairs. Was always polite and informative.I thank you. me informed on the progress of repairs. Was always polite and informative.I thank you. More

Dealership has always been first class. They make our service requests as easy as possible. They make our service requests as easy as possible. More

Friendly, great customer service Nick was help and attentive Helpful and attentive and accommodating Clean and modernistic dealership presentation attentive Helpful and attentive and accommodating Clean and modernistic dealership presentation More

PClean, refreshments,no bad smells, prompt, pleasant attendants,free vehicle wash,comfortable waiting room,vehicle taken to maintenance shop immediately after arrival. attendants,free vehicle wash,comfortable waiting room,vehicle taken to maintenance shop immediately after arrival. More