Back

Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

Sort by
December 09, 2023

Great service! !! Good communication!! Service reps are very professional! Numi is always so professional and knows these cars! More

by Kforster.wealtheducation
Recommend Dealer
Yes
Employees Worked With
Prior client
Dec 10, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Lorena kept me updated the whole time I was there but it was over a three hour wait More

by RAMIREZ28
Recommend Dealer
Yes
Employees Worked With
Lorena
Dec 10, 2023 -

Land Rover Boerne responded

RAMIREZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boern. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Victor has very quick giving me a diagnostic and solution. He even procured a part needed is the fastest time possible to get me going home More

by carlos.saldana84
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Dec 10, 2023 -

Land Rover Boerne responded

carlos.saldana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Maryam was wonderful with helping me with vehicle repairs and Donald was polite and helpful with selling me my vehicle. More

by TRENTONCARNES
Recommend Dealer
Yes
Employees Worked With
Maryam and Donald Gies.
Dec 10, 2023 -

Land Rover Boerne responded

TRENTONCARNES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Fast and efficient. My wife and I were very pleased with the process of dropping her vehicle off and being called with any changes/findings prior to vehicle pickup. More

by BOB
Recommend Dealer
Yes
Employees Worked With
Lorena
Dec 10, 2023 -

Land Rover Boerne responded

BOB, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 09, 2023

Nathan was amazing to work with. He was well informed, efficient, and answered my texts and calls immediately. More

by MIA455
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 10, 2023 -

Land Rover Boerne responded

MIA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

December 09, 2023

Friendly and helpful Very personable and kept me informed with status of my vehicle. Was easy to get ahold of. More

by DONNA.BRIAN
Recommend Dealer
Yes
Employees Worked With
Maryam
Dec 10, 2023 -

Land Rover Boerne responded

DONNA.BRIAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

December 08, 2023

I pulled in and Mariam met me at the car do, and ask me what I needed and took care of it right away. The best service ever!!! Thanks ?? More

by harral.jeffrey
Recommend Dealer
Yes
Employees Worked With
Mariam
Dec 10, 2023 -

Land Rover Boerne responded

harral.jeffrey, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

December 08, 2023

Problems not resolved on vehicle, this is the 2nd time I've brought it in for the same problems. Myram told me it is 'normal' for new range rovers to have issues getting the radio & garage door opener to More

by Ricarohm
Recommend Dealer
No
Employees Worked With
Myram
Dec 10, 2023 -

Land Rover Boerne responded

Ricarohm, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

December 08, 2023

It is decent dealer high end with usual expensive repairs but good staff. I have an issue with being charged a 3% fee for credit card use above the charge More

by rebell98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Victor Zapata
Dec 10, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

...
30
...