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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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February 04, 2024

Brought my vehicle in because the engine light was on and the whole vehicle was scarily shaking, it was not driveable (2023 range rover w/ less than 20k miles). It took 1 1/2 weeks to get 'fixed' if you woul More

by Ricarohm
Recommend Dealer
No
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

Ricarohm, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

February 03, 2024

everyone was cordial and all seemed to know their part in taking care of customers. Definitely recommend to other Jaguar and Land Rover owners More

by FRANKBANDAIII
Recommend Dealer
Yes
Employees Worked With
Maryam
February 03, 2024

The service was excellent was given all the information that was important. Love the lounge. More

by HILDAOTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castañeda
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 03, 2024

fantastic Had a great experience. she was on top of our service needs and answered all my questions More

by JEFFD4
Recommend Dealer
Yes
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

JEFF, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

February 03, 2024

Always a pleasure. Service is always great No Thanks for getting my car back in working order. Much appreciated More

by michael.r.collins
Recommend Dealer
Yes
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

michael, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 02, 2024

Our salesman Tery was great, kept us in the loop, followed up on all his promises and even delivered the car after some touch up work was done. All and all it was a good experience. More

by CEEKRIS911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tery
Feb 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 02, 2024

I bought a used Lexus through Tery Powell and he was great! The car was minty when I showed up and they had the paperwork was ready. Tery was friendly and knew his business. Everyone we dealt with was p More

by Lee
Recommend Dealer
Yes
Employees Worked With
Tery Powell
Feb 05, 2024 -

Land Rover Boerne responded

Lee, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 02, 2024

Easy, smooth, quick Everyone was super friendly and made me feel very comfortable. No one was pushy or arrogant More

by abbieniles
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 30, 2024

Very good communication & explanation of details. Obvious willingness and desire to diagnose and resolve the issues. More

by JCHANDLER5
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 31, 2024 -

Land Rover Boerne responded

JC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

January 30, 2024

She was very efficient and knowledgeable about what was needed for my visit. She was very efficient and knowledgeable about what was needed for my visit. I would strongly recommend her. More

by MILLHOUSE.JOSEPH
Recommend Dealer
Yes
Employees Worked With
Lorena
Jan 31, 2024 -

Land Rover Boerne responded

JOSEPH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

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