Land Rover Boerne - Service Center
Boerne, TX
476 Reviews of Land Rover Boerne - Service Center
Yesterday afternoon, within 24 hours of getting the car back from the dealer after a 12 day stay, on the highway, the engine started kicking on and off, felt like a hard gear shift, but I was cruising the back from the dealer after a 12 day stay, on the highway, the engine started kicking on and off, felt like a hard gear shift, but I was cruising the same speed. The A-null-sign-35mph indicator on last photo showed up. Then on highway I'd give it gas, engine would Rev, but mph stayed the same. Then check engine light came on, engine felt struggling to get home, with choppy gear shifts. Then cameras then went out, which were also examined and supposedly fixed when car was at the dealer. Barely made it home. Having it towed back today. I cannot give you guys a stellar review unless this poor outcome is rectified. And because it all happened within 24 hours of being told everything was fixed and in working order, I would like the dealer to provide me a loaner until these mistakes are rectified and my car is safe to drive. This is too much hassle and I'm considering a new car. At this point "excellent service" would mean timely fixing of my car and provision of a loaner, since my car broke again within 24 hours of return being told it was road worthy and fine. More
I didn't have an appointment that day and the advisor got my car back immediately and I'm and out of there in less than 45 minutes. Absolutely incredible! my car back immediately and I'm and out of there in less than 45 minutes. Absolutely incredible! More
Professional, prompt, and proactive. I needed three issues addressed by different departments and they were all completed with excellence within 24 hours from my call to the dealership. I needed three issues addressed by different departments and they were all completed with excellence within 24 hours from my call to the dealership....Wow! Ms. Lorena is an awesome Professional. More
Lorena and Timo were super helpful in making sure my flat tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. More
Very happy with my new service advisor Lorena; she is the main reason that I am still patronizing this center main reason that I am still patronizing this center More