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Land Rover Boerne - Service Center
Boerne, TX
476 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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476 Reviews of Land Rover Boerne - Service Center
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Verified Customer
March 04, 2024
I’m a repeat customer. Service was great! My car came back repaired and absolutely gleaming! Service was great! My car came back repaired and absolutely gleaming! More
by Rajee1120
Employees Worked With
Jeff Harrell .. who is now gone as well as Leila. Maryam is first rate in service!
March 03, 2024
The overall experience was excellent. After the sale, though, I haven't received my paperwork electronically as promised. I followed up via a phone call and was assured I'd be getting it After the sale, though, I haven't received my paperwork electronically as promised. I followed up via a phone call and was assured I'd be getting it soon, but that has not happened. More
by ERIC.MUENCHOW
Employees Worked With
Donald
March 02, 2024
Andy is simply amazing! One of the best customer services I've experienced. Andy is simply amazing! One of my best customer services experiences. He was very responsive and One of the best customer services I've experienced. Andy is simply amazing! One of my best customer services experiences. He was very responsive and detailed. More
by CJHOLLAND
Employees Worked With
Andy
February 29, 2024
I sent this feedback two days ago already: 'Routine, scheduled service took over 5 hours with no loaner cars available. Tech suggested additional repairs with no explanation why, and when I called he di scheduled service took over 5 hours with no loaner cars available. Tech suggested additional repairs with no explanation why, and when I called he didn't have any answers. Two tires were suggested to be replaced although one was fine, which the tech confirmed after I questioned him. I have already replaced two tires with your dealership and he couldn't tell me if one of those was the damaged tire. I have warranty coverage that I bought through you but he didn't even check that, I had to tell him to. I asked my sales councilor to look into trading the car in and buying a new one and he was told that he couldn't get any info unless I went all the way through making a deal on a new car. Since changing ownership service at this dealership is declining rapidly, my experience with both Lincoln and Ford in the past was superior to service I have received here. I am disappointed, this is not at all what I expect from Land Rover. ' More
by Micah10
February 27, 2024
Fantastic team at Land Rover Boerne. Professional, fast and reliable service every time. Highest rating from a repeat customer. Professional, fast and reliable service every time. Highest rating from a repeat customer. More
by M. Foley
