Land Rover Boerne - Service Center

Service advisor was good, the only issue I would say is she should be clear on the amount due that is out of pocket. I asked twice and was told $1400 when I picked up my car it was $1769. I was totally sur she should be clear on the amount due that is out of pocket. I asked twice and was told $1400 when I picked up my car it was $1769. I was totally surprised. More

On March 21st my wife and I came in to see a pre-owned Rover. It was raining outside so we couldn't get a great look at the exterior but liked the interior and took a drive. Arty had Timo introduce himsel Rover. It was raining outside so we couldn't get a great look at the exterior but liked the interior and took a drive. Arty had Timo introduce himself and I explained I was leaving town but would be there Monday the 25th to buy the car and he said it was fine. Car was not ready but Timo had Arty send a message over the weekend saying they couldn't hold it. I was pretty upset and texted Arty that Timo gave my wife and I his word the car was ours. We scrambled to get there Monday and the car was not even ready. We never got to see the car again until we signed and paid and two days later had to come and pick it up. When we returned we realized there were dents all over the car. We contacted Arty to see if the dealership will rectify it and he is checking. Completely disappointed More

Customer centric, friendly, courteous, always ready to help the customer, moderately comfortable waiting area, convenient location help the customer, moderately comfortable waiting area, convenient location More

Everyone I deal with at the dealership gives me VIP treatment. The courtesy washes are so appreciated as well. On this specific trip, Lorena Castaneda went out of her way to keep me informed and well treatment. The courtesy washes are so appreciated as well. On this specific trip, Lorena Castaneda went out of her way to keep me informed and well taken care of during my wait. On the negative side, I don’t see the need for a timer and I wish you would bring back the water with your company info on it like Barrett Jaguar had (water bottles located in the little frig). More

The dealership is awesome everyone is friendly and speaks, the service is excellent and professional I will always come to get my car serviced at Shottenkirt Jaguar and Land Rover. speaks, the service is excellent and professional I will always come to get my car serviced at Shottenkirt Jaguar and Land Rover. More

They have always been true to their word. Work has been above & beyond expectations. The service department is awesome. Zack is great, delivered on time and in better shape then anticipated Work has been above & beyond expectations. The service department is awesome. Zack is great, delivered on time and in better shape then anticipated More

Had to take vehicle twice to have problem identified. Estimate repair cost was three times the price quoted by an independent Jaguar repair facility. Estimate repair cost was three times the price quoted by an independent Jaguar repair facility. More

Great customer service Great people great service. Only disappointment was a car was not washed. It was very dirty. Only disappointment was a car was not washed. It was very dirty. More

Good service. Friendly group. Easy to make appontments and seem to be on time. Enjoy the staff Friendly group. Easy to make appontments and seem to be on time. Enjoy the staff More