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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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April 30, 2024

Went for renewal registration inspection, service was prompt, professional and very friendly had no problems at all. More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Zapata
May 01, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 29, 2024

Miriam the service manager was awesome from start to finish, it’s because of individuals like her that will make my family and I long term Land Rover owners. More

by JIMERSON_MARVIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Apr 30, 2024 -

Land Rover Boerne responded

MARVIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 27, 2024

Great quality work and great communication, top notch crew & would highly recommend to any one. More

by CADYANNSCOTTY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Apr 29, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 27, 2024

Great service! Zack was awesome and ensured my LR4 was ready same day. Could not be happier! More

by 82nd.abn.med
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 29, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 27, 2024

I really appreciated Zach from the service dept for continually reaching out to update me or ask necessary questions. The turn around time for service & repair was fantastic & unexpected!! I will defin More

by Cars4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service
Apr 29, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 27, 2024

My Service Advisor Lorena communicated with me regularly regarding the progress on the repairs to my vehicle, the Service Mechanic Directors Frank and Emerson took excellent care of my vehicles. The Gener More

by MLORUSSO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Emerson and Frank, Dale Haines, Timo Navarrete, Gregory Whitlock
Apr 29, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 25, 2024

Zack my man was awesome! He helped me fix my car! After days of fighting with another dealership he came in and saved the day! More

by ANDREW ARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in Service
Apr 26, 2024 -

Land Rover Boerne responded

ANDREW, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 24, 2024

This dealership has given a very professional service to my Jaguar for 9 years. The personnel is knowledgeable and polite. More

by twin782121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza, Gregory Whitlock
Apr 25, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 21, 2024

Professional individuals and work that was performed. Expectation of nothing less than what wasl received. More

by boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Apr 22, 2024 -

Land Rover Boerne responded

boris, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 21, 2024

The staff is very good at keeping in touch and giving updates. Very helpful & nice. More

by JUDY25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Apr 22, 2024 -

Land Rover Boerne responded

JUDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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