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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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July 20, 2024

Zach had great follow-up and was so kind and did not drop the ball in service! More

by CEwings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service, Thomas Fagan
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Jul 22, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 06, 2024

Incredible customer support and excellent service manager that makes sure my vehicle is running like new More

by ROXANNEROBERTSPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Service Manager, Lorena, service rep and Frank Banda
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Jul 08, 2024 -

Land Rover Boerne responded

ROXANNE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

July 05, 2024

The service here is above and beyond! They go out of their way to make your experience as favorable as possible. From the moment you speak with them to the moment they deliver you get the More

by DSSTARLING09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
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Jul 06, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 30, 2024

It was nice not to have to wait a long time for a loaner to get service done. More

by Jbravo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuney Zapata
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Jul 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

June 26, 2024

Everyone is awesome and Andy Osorno our sales rep was very helpful , professional and made the whole experience enjoyable More

by MIKEGALVANAUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Land Rover Boerne responded

MIKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 24, 2024

Resolved my issue with phone incompatibility after an over the air software update on May 19th with a reprogram. More

by blackwbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden Nieves
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Jun 25, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

Service work was done in timely manner. Lorena , service advisor was fantastic.. service and parts order was done just in few moments. Loaner car was absolutely beautiful. More

by TONYBALOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete
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Jun 24, 2024 -

Land Rover Boerne responded

TONY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 19, 2024

This dealership is very very very very , clean , very well laid out, and did I say how courteous & professional all the employees are. More

by mark.caplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Haines, Gregory Whitlock
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Jun 20, 2024 -

Land Rover Boerne responded

mark, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

June 19, 2024

Sales and service staff are very nice and courteous. Dealership is clean and comfortable while waiting for your vehicle More

by BLAINEMATERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Land Rover Boerne responded

BLAINE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 19, 2024

Professional and friendly service. Even though this appointment was for the 2 years contractual maintenance service, the hood of my SUV was also finally fixed to evenly closed, my serv More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena (Service Dept.)
Report | Print
Jun 20, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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