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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
700 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 700 reviews

November 29, 2023

Customer Service can use some work . Attention to clients needs by just asking questions helps More

by charlenecrouchet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who assisted me
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November 29, 2023

The people you employ were amazing to work with and took excellent care of me. However, I was quite dismayed at the service charge for using a credit card to pay for my service costs. I'm not sure if it's b More

by SHARLA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service was wonderful to work with!
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Nov 30, 2023 -

Land Rover Boerne responded

SHARLA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

November 28, 2023

Great experience! Lorena is awesome! She kept me updated throughout the service process and goes out of her way to assist! More

by WALTERWALSH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Report | Print
Nov 29, 2023 -

Land Rover Boerne responded

WALTERWALSH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 28, 2023

It was great service. Maryam kept me informed throughout my visit. This is the second time that I have worked with her. She is a great asset to the service team. More

by skyjumper51
Recommend Dealer
Yes
Employees Worked With
Maryam Jaghori
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Nov 29, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

The best dealership. They were such amazing people. I’ve never been so confident in a purchase. Glad I went to Jaguar Boerne. More

by LOYA.JENNIFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Zapata
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Nov 29, 2023 -

Land Rover Boerne responded

LOYA.JENNIFER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 28, 2023

Maryam was great to work with. Responsive - Communicated well and answered all questions. Good communication More

by Anthony.h.white.satx
Recommend Dealer
Yes
Employees Worked With
Maryam
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Nov 29, 2023 -

Land Rover Boerne responded

Anthony.h.white.satx, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 28, 2023

service department took 3 weeks to 'fix' a problem and didn't really even fix it well... it started leaking gas and oil, also no loaner cars, and another problem that came up while vehicle was in shop was More

by richzuniga
Recommend Dealer
No
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Nov 29, 2023 -

Land Rover Boerne responded

richzuniga, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

November 27, 2023

Neal was very knowledgeable and enthusiastic. Everyone at the dealership was very professional. Would recommend this dealership. More

by SRUSSELL116
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Land Rover Boerne responded

SRUSSELL116, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 26, 2023

This dealership has an extremely professional management and sales team. They offer a very clean environment. More

by Sdunn2983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Dale Haines, Gary Bukrinsky, Timo Navarrete, Adalberto Velasco Jr.
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Nov 28, 2023 -

Land Rover Boerne responded

Sdunn, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 26, 2023

Arty was awesome. Great customer service and support. First class treatment. Exceeded any other dealership customer service. Nuni as well. More

by jacquie.jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuni, Timo Navarrete
Report | Print
Nov 28, 2023 -

Land Rover Boerne responded

jacquie.jim, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

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