Land Rover Boerne

I pulled in and Mariam met me at the car do, and ask me what I needed and took care of it right away. The best service ever!!! Thanks ?? what I needed and took care of it right away. The best service ever!!! Thanks ?? More

It's been primarily in the service department. All departments seem to be on point. Hope all goes well in the new year. All departments seem to be on point. Hope all goes well in the new year. More

Everything was very transparent and no pressure. Will keep buying from here My new dealership Will keep buying from here My new dealership More

I keep returning for my car purchases because of the friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! More

Great job and customer service awesome Very clean need to have some donuts for in the morning when people get coffee . LOL have some donuts for in the morning when people get coffee . LOL More

I recently took my car to a Land Rover dealership for repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership was abysmal. I received no updates on the status of my car, and whenever I called, no one seemed to have any information. The situation worsened when I learned that the person assigned as my contact no longer worked there, and to my surprise, my car had been ready for days without my knowledge. Upon arrival to collect my car, the confusion continued. No one at the dealership seemed to know who had worked on my car or what specific services had been performed. Although my car’s initial problems appear to have been resolved, the entire process was handled unprofessionally, with a glaring lack of communication. This experience was thoroughly disappointing and completely unexpected from a luxury brand like Land Rover, known for its high standards. It’s undoubtedly one of the worst customer service experiences I’ve ever had. More

Excellent service. Love Land Rover and my new velar. The follow up is also really good! Love Land Rover and my new velar. The follow up is also really good! More

Awesome service, I ran a Land Rover Centre many years ago (so I know how it should be,) and these guys did a great job! Recommend Tom Fagan as (so I know how it should be,) and these guys did a great job! Recommend Tom Fagan as More

We purchased a truck on Friday, and we we there all day. We had to come back on Saturday and arrived at 10:30am for our 11:00am appointment. The truck wasn't ready. While waiting, we decided to move forward We had to come back on Saturday and arrived at 10:30am for our 11:00am appointment. The truck wasn't ready. While waiting, we decided to move forward on a trade-in of our Jaguar F Pace for a new Land Rover Defender. We made this decision by 11:00am. We did not get seen by the finance manager until 5pm. Purchasing two cars in less than 24 hours, I expected to get faster service and attention. We had our toddler with us, and the experience was exhausting for all of us. We didn't get to leave for lunch nor did anyone offer to go get us a lunch. Neal got a slice of pizza from upstairs for our daughter. The GM never spoke to us, never checked in with us, and even thr finance manager didn't seem to mind that we were there all day waiting. Neal was amazing and if it wasn't for his great customer service, we would have walked out without purchasing the new defender. Overall, I wasn't impressed with the customer service offered by management and didn't appreciate being there two full days for both purchases. More

He was very professional, informative, and knew the product very well to advise me on the necessary services need it for my vehicle. product very well to advise me on the necessary services need it for my vehicle. More