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Jaguar Land Rover of Bethesda - Service Center

North Bethesda, MD

4.7
238 Reviews

238 Reviews of Jaguar Land Rover of Bethesda - Service Center

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September 14, 2023

Crystal was Amazing ! Prompt, Communicative and very resourceful. This Service Center has made a 180 . Updating service with pictures. Realistic expectations Uber ri More

by Bhandary Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Sep 18, 2023 -

Land Rover Bethesda responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 08, 2023

Excellent customer service, truly very honest and helpful. Kudos to the team Kamal and Cheryl . More

by Kamal Malhotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal and Cheryl.
Report | Print
Sep 11, 2023 -

Land Rover Bethesda responded

Hi Kamal, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 12, 2023 -

Land Rover Bethesda responded

Hi Kamal, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 05, 2023

The service was great and the staff was very friendly and professional. I would definitely recommend Jaguar Land Rover Bethesda. More

by kermeed69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Lima
Report | Print
Sep 08, 2023 -

Land Rover Bethesda responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

I have been taking my F-type here for 5 years. The service department is probably the best I have experienced. My service advisor, Crystal, was great. She made sure that I understood all of the su More

by Shpatents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Sep 04, 2023 -

Land Rover Bethesda responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

They are a great place to take your valued automobile. The service is exemplary. I would highly recommend them; More

by danieldoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Suliman
Report | Print
Sep 03, 2023 -

Land Rover Bethesda responded

Hi, we appreciate your positive review of your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sep 03, 2023 -

Land Rover Bethesda responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 24, 2023

From the entrance, the receptionist Karla was very kind, and our agent Crysta was very courteous, she informed us and guided us through each step. More

by carolina.pulecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Crystal
Report | Print
Aug 29, 2023 -

Land Rover Bethesda responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

Aug 30, 2023 -

Land Rover Bethesda responded

Hello, your wonderful feedback, and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2023

Friendly staff and helpful in managing timing of vehicle return. Kept me updated on timing and work completed. More

by javier.d.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
Report | Print
Aug 25, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 29, 2023 -

Land Rover Bethesda responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 17, 2023

I’ve had a great experience with both buying and servicing my defender. Thank you! More

by Dmvstretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal V
Report | Print
Aug 23, 2023 -

Land Rover Bethesda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Bethesda! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 17, 2023

I apprécié the customer service also the service auto did a great work on my car. Good job guys and thank you. More

by emunganga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarez
Report | Print
Aug 23, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Aug 24, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2023

My service advisor was the best. Coeone He is very knowledgeable about my 2023 truck. I would recommended him to the world. More

by steve0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coeone
Report | Print
Aug 23, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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