Jaguar Land Rover of Bethesda - Service Center

Best service rep ever, Kevin Soltwedel. Kevin was professional, patient, caring & accommodating of our needs and our timeframe we had to get this service done. Kevin was professional, patient, caring & accommodating of our needs and our timeframe we had to get this service done. More

Cheryl Stewart in Service is the absolute BEST Very helpful and made sure I was taken care of.... Sherry Woods in Sales was very accommodating helpful and made sure I was taken care of.... Sherry Woods in Sales was very accommodating More

Gabby attended to me. She updated me all through my service repair. She was professional and had great customer service She updated me all through my service repair. She was professional and had great customer service More

My 2020 F-Type was due for a Factory Required Annual Service and I booked this with ease online. Within a few minutes, Crystal Vanderpuij called me (and remembered me from the last year!) and confirmed Service and I booked this with ease online. Within a few minutes, Crystal Vanderpuij called me (and remembered me from the last year!) and confirmed all the details. Crystal also checked the Jag in for the service and kept me informed as to status, issues and time of pick up. She had the car washed by hand for me also. I cannot speak highly enough of this personalized, courteous and professional service shown by Crystal and the check-in lane gentlemen, all of whom made me feel very welcome and part of the JLR family. More

Very accommodating staff! Crystal Vanderpuje was exceptional, bigtime! She is making sure we are updated on what is happening to our car. We love her!!! Crystal Vanderpuje was exceptional, bigtime! She is making sure we are updated on what is happening to our car. We love her!!! More

Excellent customer service. Very professional . Received my car back within a few hours with repairs. Very satisfied. Highly recommend.! Very professional . Received my car back within a few hours with repairs. Very satisfied. Highly recommend.! More

The dealership personnel are professional, helpful and extremely nice to deal with. They are exceptional. extremely nice to deal with. They are exceptional. More

Good with time when they say your car will be ready Crystal is a good service manager. I like the video when they are servicing your car. Great job. Crystal is a good service manager. I like the video when they are servicing your car. Great job. More

Staff is always very professional and attentive to my automotive needs. They keep you informed and aware of any issues or problems during the visit. automotive needs. They keep you informed and aware of any issues or problems during the visit. More

Crystal was Amazing ! Prompt, Communicative and very resourceful. This Service Center has made a 180 . Updating service with pictures. Realistic expectations Uber ri Prompt, Communicative and very resourceful. This Service Center has made a 180 . Updating service with pictures. Realistic expectations Uber rides to and from if needed Excellent feed back and advise on Pickup of my car thanks a lot More