Jaguar Land Rover of Bethesda - Service Center

Loaner cars are next impossible to come by. Have serviced 2 Range Rovers here over the last 10-11 years. Latest was a two + month wait for parts while my vehicle was not usable, only 62000 mile Have serviced 2 Range Rovers here over the last 10-11 years. Latest was a two + month wait for parts while my vehicle was not usable, only 62000 miles on the odometer. Staff is nice, they certainly try. When u purchase a $150000+ vehicle you expect more. Crappy waiting area with uncomfortable seats. More

Good customer service and communication … Jose was friendly and transparent. Nice loaner too and accommodating to my schedule friendly and transparent. Nice loaner too and accommodating to my schedule More

Work was done well and promptly. Car was clean and washed. Initial misunderstanding war rapidly taking care by Kamal. Car was clean and washed. Initial misunderstanding war rapidly taking care by Kamal. More

Kamal, my service advisor is the best. Knowledgeable, efficient & understands my concerns w/my vehicle. Knowledgeable, efficient & understands my concerns w/my vehicle. More

Crystal and team were thorough and very helpful. They assessed my needs, kept my apprised of the progress, and offered referrals for minor body repairs without hesitation. I will be back. They assessed my needs, kept my apprised of the progress, and offered referrals for minor body repairs without hesitation. I will be back. More

Everything went smoothly during my service appointment from checkin to check out. My service Advisor Crystal was the best. Much impressive efficient than my previous service advisor from checkin to check out. My service Advisor Crystal was the best. Much impressive efficient than my previous service advisor More

The staff are professional and friendly…. .would come back again! While waiting I offered a complimentary Uber ride to and from house to pick up my car! .would come back again! While waiting I offered a complimentary Uber ride to and from house to pick up my car! More

Our experience at Jaguar Land To er in Bethesda was great. Our service manager was very responsive and communicative and a pleasure to work with. great. Our service manager was very responsive and communicative and a pleasure to work with. More

Prompt attention. Excellent service from the service desk clerk (Cala) to the service man (Kamal) Excellent service from the service desk clerk (Cala) to the service man (Kamal) More

Kamal Suilman took good care of my 2023 Range Rover. Helpful and informative. Responded promptly and let me know about the progress. Helpful and informative. Responded promptly and let me know about the progress. More