Jaguar Land Rover of Bethesda - Service Center

Fabulous Service Every time my car has needed service I call Cheryl Stewart and she has made the experience a pleasure. She schedules it for me, picks up the car where Every time my car has needed service I call Cheryl Stewart and she has made the experience a pleasure. She schedules it for me, picks up the car wherever I am, provides a loaner, keeps me informed as to what is happening and timing and finally returns my car to me with service complete and the car washed. More

OUTSTANDING excellent experience working with the dealership, from start to finish. Our Sales associate Devin was fabulous, as was the GM and of course the star o excellent experience working with the dealership, from start to finish. Our Sales associate Devin was fabulous, as was the GM and of course the star of the show Cheryl More

Great Service from Cheryl! After having a few issues in terms of follow-up from my sales associate, I was very happy with how quickly and professionally Cheryl helped me with my After having a few issues in terms of follow-up from my sales associate, I was very happy with how quickly and professionally Cheryl helped me with my issue. She’s great and an all round lovely person!! More

Cheryl Stewart is fantastic I had many unresolved issues with my new purchase. Thanks to Cheryl they have all been resolved!!! She took the stress off of my shoulders and perso I had many unresolved issues with my new purchase. Thanks to Cheryl they have all been resolved!!! She took the stress off of my shoulders and personally scheduled appointments with the service center and coordinated conversations with the necessary departments in order to resolve my concerns. She is such a positive person and very easy to talk to. She was very prompt and responsive to all of my emails and phone calls. I know she has many clients however she made me feel as though I was her top priority!! She single handily turned my experience into a positive one. Auto nation is lucky to have her! More

Thanks Cheryl Stewart is like the heartbeat of this dealership! I am so thankful for her initiative and help with EVERYTHING! She is the epitome of customer Cheryl Stewart is like the heartbeat of this dealership! I am so thankful for her initiative and help with EVERYTHING! She is the epitome of customer service! More

Cheryl Steward - Joining her Fan club Cheryl is the best and making you really celebrate an important moment of car buying experience. She really made us feel comfortable and appreciate su Cheryl is the best and making you really celebrate an important moment of car buying experience. She really made us feel comfortable and appreciate such a momentous occasion! Her positive attitude really energized me after long process of waiting and paperwork, and enjoy getting my first car ever! She is truly genuine and wishes the best for everyone! Thank you to the team at Bethesda for making my first car buying experience the best! More

Very Helpful Staff Thank you, Cheryl Stewart, for helping find just the accessory gift I was looking for!! You were so friendly, accommodating and helpful! Such wonderfu Thank you, Cheryl Stewart, for helping find just the accessory gift I was looking for!! You were so friendly, accommodating and helpful! Such wonderful service! More

Customer service Cheryl in customer service is a pro, and provided an awesome experience for me after purchasing my car. She is extremely personable and most important Cheryl in customer service is a pro, and provided an awesome experience for me after purchasing my car. She is extremely personable and most importantly, follows up! More

miserable service under Autonation ownership Bought and had my car serviced at Jaguar Bethesda for years. But new owner, AutoNation, doesn't have basic diagnostic tools. AND they didn't tell me Bought and had my car serviced at Jaguar Bethesda for years. But new owner, AutoNation, doesn't have basic diagnostic tools. AND they didn't tell me that when I dropped my car off and asked. They had my car for over 30 hours, and couldn't figure out why the check engine light was on until I said I was collecting my car. Then not 5 minutes later, there was a diagnosis with a price tag of $910. Never again. More

Cheryl Stewart's consultation is must for Range Rover owners I had an excellent sales experience with Steve Rogerson and I love my new Supercharged Range Rover. The Range Rover has so many ways to customize the I had an excellent sales experience with Steve Rogerson and I love my new Supercharged Range Rover. The Range Rover has so many ways to customize the experience and that’s where Cheryl Stewart comes in. First, so very nice and upbeat - Cheryl makes the process easy. She is incredibly knowledgeable about the Range Rover and explains all of the options so simply - the steps are easy to remember and implement. Above all Cheryl is a problem solver - she listens to what is on your mind and focuses her advice on what you need to know. Visiting with Cheryl and maintaining her contact information is critical to getting the most out of the Range Rover. Additionally, Steve Lapkoff was knowledgeable, transparent and efficient regarding the service for my Range Rover today. More